David Watson

David Watson Email and Phone Number

Operating Partner @ United Generations Capital
Diablo, CA, US
David Watson's Location
Diablo, California, United States, United States
David Watson's Contact Details
About David Watson

An innovative business leader who defines and executes strategies focused on compelling products accelerating operational efficiency, improving customer experience, and financial performance. By leveraging a unique understanding of business operations and technology, lead adoption of digital strategies focused on driving tech-enabled customer experience and service excellence; foster change by constructively challenging the status quo; driving major strategic initiatives; and building strong teams.

David Watson's Current Company Details
United Generations Capital

United Generations Capital

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Operating Partner
Diablo, CA, US
Website:
unitedgenerationscapital.com
Employees:
4
David Watson Work Experience Details
  • United Generations Capital
    Operating Partner
    United Generations Capital
    Diablo, Ca, Us
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  • Optum
    Vice President & Chief Operations Officer, Medical Network
    Optum Oct 2022 - Present
    Eden Prairie , Mn, Us
    COO for the Medical Network, a $600+ million business unit within Change Healthcare later acquired by Optum Insight with responsibility for operations of the largest claims clearinghouse in the United States. Functional accountabilities include implementation services, core clearinghouse operations, and product management.• Successfully executed clearinghouse platform/process migration from traditional data center to cloud infrastructure.• Coordinated with account management and enterprise support to identify and resolve customer issues resulting in a 30% reduction in support calls.• Implemented key metrics and operational processes that improved operational visibility and reduced system reliability issues by over 80%.• As a member of the integration leadership team when acquired by Optum Insight, successfully merged the clearinghouse organizations into a cohesive new team.• Led clearinghouse response to the Change Healthcare cyber incident, successfully restoring services and hardening the technical environment.
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  • United Generations Capital
    Operating Partner
    United Generations Capital Mar 2020 - Present
    New York, Us
    Participate in development of investment strategies and due diligence of acquisition candidates.
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  • Change Healthcare
    Vice President, Intelligent Medical Network
    Change Healthcare Nov 2020 - May 2023
    Nashville, Tennessee, Us
    Responsible for operations and product management of clearinghouse services. Acquired by Optum, part of the UnitedHealth Group family of businesses.
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  • Health2047 Inc.
    Executive In Residence And Advisor
    Health2047 Inc. Sep 2018 - Nov 2020
    Menlo Park, California, Us
    Initially hired to serve as CEO to turn around a portfolio company specializing in cloud-based data interoperability services; oversaw all functional areas of business while reporting to the Board of Directors. Acted as industry advisor to Health2047 and AMA on various digital healthcare topics including assessment of investment opportunities.• Aligned product design and go-to market strategy with customer input.• Performed evaluations for and investment recommendations on healthcare businesses focused on emerging technologies including blockchain and Al.• Delivered ongoing strategic guidance to portfolio companies surrounding business and technical operations.
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  • Shield Healthcare
    Member, Board Of Directors
    Shield Healthcare 2013 - 2019
    Valencia, Ca, Us
    Independent board director for this privately held home health supplies company.
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  • New Leaf Venture Partners
    Member, Information Convergence Advisory Board
    New Leaf Venture Partners 2013 - 2019
    New York, Ny, Us
    Member of an executive advisory group who advised the firm on market opportunities and potential investments.
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  • The Ssi Group, Inc.
    Chief Operating Officer
    The Ssi Group, Inc. Sep 2016 - Aug 2018
    Mobile, Alabama, Us
    Hired to drive operational improvement for the organization to address a challenging migration from licensed software to subscription business model. Oversaw all aspects of operations including product management, technical operations, customer implementations, and client success/retention. Developed and executed strategy to repair deteriorating operation and address license-to-subscription conversion issues. Structured product and operations to deliver new offerings to enhance growth and sustainable customer experience.• Rapidly executed improvement plan, driving client retention to over 97% within the first year.• Achieved >30% reduction in support calls by applying metrics and reinvigorating an underperforming service team.• Introduced product management and customer engagement model focused on retention and satisfaction; resulted in new product revenue and achieving industry award (Best in KLAS) for claims management services.• Enhanced project management skills by creating a Project Management Academy and providing enhanced training, directly impacting on-time project performance and improving predictability of outcomes.
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  • California Integrated Data Exchange (Cal Index)
    President And Ceo
    California Integrated Data Exchange (Cal Index) Aug 2014 - May 2016
    Founding CEO who recruited and hired leadership team and staff; aligned team on common vision and delivered strong operational performance. • Delivered groundbreaking work on data rights and regulatory compliance, enabling freedom to employ patient data in effective ways to attract new customers.• Overcame stalled go-to-market efforts, reassessing situation and recommending adjustments to restore momentum to business.
  • Oracle
    Global Vp, Healthcare Product Strategy
    Oracle Jun 2013 - Aug 2014
    Austin, Texas, Us
    Leading a team of 125 employees, developed strategy across healthcare product suite; oversaw management of product releases and product-related client engagement while supporting sales and product innovation for $70M P&L business.• Resolved issues with P&L, removing extraneous expenses and improving contribution margins by 5%.• Reinforced sales on key client pursuits to win incremental business and increase revenue by $10M.• Identified product challenges and reprioritized efforts to meet customer requirements and support customer retention objectives.• Created acquisition strategy to triple revenue of healthcare business segment through a series of targeted asset purchases and execution of integration plan.
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  • Medeanalytics Inc
    Chief Operating Officer
    Medeanalytics Inc Feb 2009 - Dec 2012
    Richardson, Tx, Us
    Led onshore and offshore staff of 300+ employees and directed operational strategy across product management, client service, partner operations, implementation, product engineering, and SaaS operations. Led reengineering of product, technology and client-facing functions to improve service, accelerate pace of product delivery, and increase revenue and margins.• Refined client services to improve retention to >97% while boosting incremental revenue from customers base.• Fully deployed agile development processes across company to improve quality and velocity, achieving 100% on-time release delivery.• Leveraged agile product and engineering techniques, enabling delivery of 9 new products in 2 years; improved resource allocation and maintained 100% on-time product releases.• Upgraded UK team and built relationship with NHS, doubling annual revenue.• Deployed novel solutions including AI-powered revenue cycle models, clinical performance analytics, and designed one of the first commercial ACO risk-sharing models in healthcare.
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  • Medeanalytics Inc
    Chief Technology Officer
    Medeanalytics Inc Dec 2007 - Feb 2009
    Richardson, Tx, Us
    Accountable for product engineering, IT, and SaaS operations; managed geographically diverse team in California and offshore in producing semi-annual platform releases, bi-weekly maintenance releases, and up to 4 new products annually. Collaborated with sales and product management to determine development priorities to achieve revenue targets.• Led turnaround of technical team by implementing metrics, developing rigor, and accountability resulting in elimination of service failures and improvement of on-time delivery.• Successfully led first security compliance and certification program, passed initial and subsequent audits with zero management findings.• Revamped hosting operations to consistently exceed availability commitment of 99.9% and reducing operating expenses by 20%.
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  • Kaiser Permanente
    Svp & Chief Technology Officer
    Kaiser Permanente Mar 2003 - Aug 2007
    Oakland, California, Us
    Responsible for financial and operational performance of all infrastructure engineering, hosting operations, software development, and lT strategy and architecture involving >4,000 employees and an operating budget of >$1 billion.• Delivered massive electronic health record system used by >100K clinical staff covering >9M patients, 32 hospitals, and hundreds of medical offices.• Reengineered kp.org website to achieve award-winning patient experience and attract millions of interactions per month.• Completely revamped all health plan systems to support new managed care products.• Conducted organizational improvement initiative engaging all KP-IT associates to improve connection with the KP mission and enhance service responsiveness.• Led other significant initiatives including implementation of HR and supply chain systems, total revamp of insurance systems, and establishment of the Garfield Center for Clinical Innovation.
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  • Kaiser Permanente
    Vp, Enterprise Architecture
    Kaiser Permanente Dec 2001 - Mar 2003
    Oakland, California, Us
    • Delivered first-ever company IT strategy and overarching enterprise architecture used to guide investments and project approvals.• Designed and built an enterprise interoperability platform used to integrate clinical and business systems, and reduce system development time by >20% through interface simplification.
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  • Baxter Cardiovascular/Edwards Lifesciences
    Chief Information Officer
    Baxter Cardiovascular/Edwards Lifesciences 1997 - 2001
    CIO for the Cardiovascular division of Baxter International and first CIO for Edwards Lifesciences when it was spun out. • Successfully upgraded financial, manufacturing, and product management systems to support expanded product capabilities.• Successfully executed Y2K program for all IT systems and cardiovascular products.• Led the migration of systems from Baxter to Edwards based platforms as part of the divestiture.
  • Various It Management & Executive Positions
    Manager Through Chief Information Officer
    Various It Management & Executive Positions 1983 - 1997
  • United States Marine Corps
    Data Systems Officer
    United States Marine Corps 1979 - 1983
    Washington, Dc, Us
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David Watson Education Details

  • University Of Southern California
    University Of Southern California
    Economics
  • The Wharton School
    The Wharton School
    Executive Development Program

Frequently Asked Questions about David Watson

What company does David Watson work for?

David Watson works for United Generations Capital

What is David Watson's role at the current company?

David Watson's current role is Operating Partner.

What is David Watson's email address?

David Watson's email address is da****@****are.com

What is David Watson's direct phone number?

David Watson's direct phone number is +192531*****

What schools did David Watson attend?

David Watson attended University Of Southern California, The Wharton School.

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