Passionate about the intersection of technology and hospitality in my role as a Customer Success Manager at Revinate, where I help hotels and resorts across the country unlock the full potential of their guest experiences. 🧳With a focus on personalized service and data-driven insights, I work hand-in-hand with our clients to elevate their hospitality efforts and maximize the value of Revinate’s solutions.Whether I’m on a conference call with a boutique hotel in New York or visiting a luxury resort on the West Coast, my goal is to empower our partners to achieve their business goals through strategic guidance, proactive support, and innovative thinking. I believe that every guest interaction is an opportunity to create a lasting impression, and I’m here to make sure our clients have the tools and strategies they need to do just that.When I’m not traveling to meet with clients or attending industry conferences, you can find me exploring new trends in hospitality, developing creative content for my LinkedIn video podcast, or simply enjoying the journey with my family. Let’s connect and explore how we can elevate your hospitality efforts together!

As the Owner & Chief Strategist at Postworthy, I specialize in delivering a comprehensive suite of digital marketing services, encompassing freelance web design, lead generation, social media management, digital advertising, and professional photo & videography. My journey in the marketing world began with providing freelance services and consulting for local businesses and startups, which eventually led to managing projects for tech giants and other industry-leading brands.At Postworthy, I pride myself on offering inventive solutions to complex marketing challenges. I carefully manage a select portfolio of clients each year, ensuring a personalized approach and custom-crafted content that resonates with their unique brand narratives. My expertise spans across various sectors, from local food & beverage markets to brick & mortar shops, alongside building robust online presences for brands and influencers in commercial video production and live events.Key Achievements:- Created and executed comprehensive digital content strategies, including videos, photos, and graphics for small to mid-sized companies.- Expertly managed social media accounts, crafting engaging captions and implementing paid advertising strategies to boost revenue.- Pioneered coordinated social media campaigns for several companies, guiding managers and employees in optimizing their digital presence.As a seasoned content creator based in Portland, I'm constantly seeking new projects and brand partnerships that align with my passion for storytelling and digital creativity.🧢 Current Roles:- Owner at Postworthy: Specializing in Freelance Web, Social Media, Photo & Videography.- SEO Specialist at G5 (a RealPage company).- Brewery Church, organizing a unique blend of Live Comedy and Charity Events.I'm always open to exploring new collaborations and innovative projects that push the boundaries of digital marketing. Let's connect and create something Postworthy together!

I aid and assist the SEO Implementation team with various Google Business Profile (GBP), Google Analytics (GA) & Google Search Console (GSC) tasks working in concert with our SaaS products & processes. I manage a small to medium-sized portfolio clients; monitor and evaluate website analytics and engage in client-facing interactions. What an average day looks like:• Conduct directory submissions and revisions• Google Business Profile (formerly GMB) setup, verification, and ongoing optimization• Yelp and Bing setup and optimization• Respond to internal and external support tickets• Responsible for answering SEO and Local SEO questions from internal sources and clients• Setup Google Analytics and Google Search Console• Implement and develop SEO strategies, techniques, and processes in a scalable manner• Supported the Customer Operations & Services team with client-oriented tasks and responsibilities• Continually learning new best practices for implementing SEO strategies, techniques, and processes• Supported primary SEO Analyst, Client Services and other G5 teams with client orientedtasks and responsibilities• Managed Small Portfolio Clients, including monitoring and evaluating websiteanalytics and engaging in client-facing interactionsIn summary: I've got strong attention to detail skills, excellent organizational skills, and ability to manage workflow efficiently to meet deadlines; I've got a self-starter approach, with the ability to consistently meet and exceed objectives, and to take on more responsibility as time permits.Ability to balance and prioritize urgent requests and ongoing projects. Superior judgment and professionalism when communicating with clients and team members.Strong organizational, mathematical, data analysis and time management skills. Adhere to both company and SEO standards and best practices.

Developed and led creative team meetings, coordinated discovery sessions with clients and provided brand briefs to relay video concepts in a clear and compelling way for client approval. Along with company blog, email marketing campaigns, and social media strategies, I also collaborated with marketing and company executives to ensure strategy aligns with overall company objectives.• I would bring energy to lead the discussion for every client call, earning trust from the client, and making sure client’s expectations are being met and exceeded.• Conceptually I would bring ideas to the table and also vet ideas to make sure the best ones win.• As a persuasive communicator, I would pitch, give reasoning for, and convince clients of the creative team’s idea.• I would often lead internal creative planning meetings - preparing a brand brief in advance, clearly articulating the objective of the meeting and guiding the session to accomplish a well thought out direction for video ideas.• As a strategic thinker and creative problem solver on every project - both internally and externally, I would write clear, compelling scripts, develop good design sense/taste - cast vision for the art• I would also work alongside the Film Director to give clear, actionable direction and feedback to freelancersBeyond creative projects, my other job responsibilities included:• Attracting site traffic, converting that traffic into new leads for the business, and nurturing those leads to close into customers, the latter of which sales leadership helped me accomplish.My primary focus was to optimize our marketing automation and lead nurturing processes through email nurture campaigns, content creation and social channels.

Managed social media channels by creating photo and video content, announcing church happenings, as well as engaging with and growing our online community.

Coordinated activities with teenagers for various purposes, including worship, volunteer work, community outreach, bible studies and sermons. I regularly helped lead and conduct weekly services for youth on Sunday mornings, as well as Wednesday nights; creating and employing curriculum to teach and educate students; delegating roles and responsibilities among volunteer staff, assisting members in conducting event planning, games and activities; giving spiritual guidance, organizing meeting spaces and creating media advertising for events.• Developed and delivered regular sermon presentations as a member of the speaking team with audiences ranging from 50 to over 150 youth.• Worked with a team to create the structure and flow of events for summer and winter camps which served in excess of over 150 children.• Led 9th through 12th grade youth through their spiritual journey and growth.• Designed and distributed promotional materials for the church and youth ministry.• Recruited, trained and mentored volunteers to facilitate small groups and worship for junior and senior high ministry.• Coordinated and managed 11 volunteers to engage and mentor the core group of over 20 kids participating in the youth group.• Conducted weekly volunteer meetings to ensure all volunteers were following policy and procedures, meeting expectations and goals while encouraging feedback to continuously improve program offerings.• Counseled and mentored high school students to connect them to others, deepening relationships and empowering them to impact their world.• Developed creative ideas to increase youth involvement in all ministry programs and special events throughout the Church. • Maintained a relational and pastoral heart for youth by forging strong connections with their family members in attending extracurricular activities outside of church programs.

Responsible for developing the strategies, volunteer leaders and teams, and administrative systems needed to provide the best first impression and hospitality for guests at each campus and venue.

102 backers pledged $7,226 (110% fully-funded) to help bring this project to life on Kickstarter: Fox & Otter - A brand that reflects the things we love about living in the Pacific Northwest. ☁️🌲⛰️Featured as one of Kickstarter's 'Project's We Love' - a little Badge of Honor that Kickstarter bestows upon projects they consider rad.Bio for Fox & Otter: "Hi, I'm David (Otter) and my beautiful, red-haired wife is Tess. (Fox) Get it!? 'Cause... Foxes have red hai... –OK, you get the idea. Fox & OtterTess is a Graphic Designer and I'm a Photographer/Videographer. We both love good design, writing, the great outdoors, photography and throwing ourselves into creative pursuits, so we created Fox & Otter: a blog/vlog/lifestyle brand documenting our many adventures exploring the Pacific Northwest, one weekend at a time.We're all about sharing our experiences so everyone can enjoy this beautiful corner of the world we call home. Let's #ExploreTogether shall we?"Your PNW Adventure Buddies, –Tess & David (F&O)🌲F🦊&⛰️O🦦Co.🌲Rooted in🌲Bend⛰️ORE🌲The GREAT Pacific Northwest, USA.

Provided administrative support to ensure efficient operation of the office. Supports managers and employees through a variety of tasks related to organization and communication. Responsible for confidential and time sensitive material. Familiar with a variety of the field's concepts, practices and procedures.Ability to effectively communicate via phone and email ensuring that all duties are completed accurately and delivered with friendly customer service in a timely manner. Often directing and leading the work of others. Relying on experience and judgment to plan and accomplish goals and a wide degree of creativity and latitude. Reported to head of organization, managing the department.

Coordinated with team leaders to find needs for volunteers, fielding all volunteer inquiries and placing them in appropriate roles based on schedules and needs. Led volunteer meetings to inspire involvement and instill positive attitudes for event success.

Responsible for delivering a fun and satisfying dining experience to guests and ensuring guests receive menu suggestions, taking orders, serving food and beverages promptly and practicing safe handling and cleanliness at all times. Also provide friendly service and suggestions when asked.

Greets customers, takes drink orders, and make coffee, tea, and other drinks to customer specifications. Also operated cash registers and credit card machines while maintaining and cleaning the store. Field customer complaints or questions, clean coffee machines, restaurant areas, restrooms, and preparation areas during a normal shift. Maintain good customer relations and speedy delivery of all beverages as well as complete assigned tasks from management every day.

Responsible for delivering a fun and satisfying dining experience to guests and ensuring guests receive menu suggestions, taking orders, serving food and beverages promptly and practicing safe handling and cleanliness at all times. Also provide friendly service and suggestions when asked.

‘I Heart Central Oregon’ Volunteer Coordinator - Organized community acts of services including cleaning, yard work, food drives and car washes.

Responsible for supporting the Store Manager in the daily business operations of the retail store. General tasks included supervising employees, communicating with and helping customers and carrying out directives given by the manager and store owner.

Helped customers find clothing they like and purchase products in store. Ensuring the store is appropriately stocked with merchandise, assisting customers as needed and performing sales transactions and returns.

Assisted lead Youth Pastor during summer months with student ministry activities, missions, discipleship and relationships with the youth. (High School Youth Ministry)