Seasoned Client Director with 15 years of experience turning around complex and challenged accounts through expert relationship building, technical acumen and the execution and delivery of world-class support and service. Personable and empathetic leader with a customer first attitude, building consensus and agreement from all organizational decision makers and stakeholders. Highly aware and adept at seeing the wider picture, understanding implications and ensuring compliance. My areas of expertise include:Opportunity Development and Assessment •Customer Acquisition Strategies •Global Account Management and Retention •Consultative/Solution Selling •Contract Negotiations •Pricing, Proposals and RFPs •Preparation and coordination of SOWs and Estimates •Channel Partner Account Management •Customer Relationship Management •Quota and Forecasting Management •Maximize revenue and margins • Wholesale and Carrier market •Customer Success and Project Management-Specialization: -MSA/ CSA. Network and Cloud Security, Data Centre /Hosting/Managed Services, IOT applications, Infrastructure transition and transformation, UCaaS, SaaS, SD WAN. Hyperscalers- AWS, Azure, GCP, CRM -Salesforce, AI- CoPilot - Key Markets - Federal, SLED and Healthcare, Banking and Financial Services, Insurance, Management Consulting Firms, Manufacturing/Transportation and Pharmaceuticals.