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Experienced Operations and Marketing healthcare executive focused on building and managing innovative healthcare products and services that improve quality, reduce cost and provide outstanding patient service. A strategic and data-driven problem-solver with expertise building self-sustaining teams at both large and fast-growing organizations. Ability to think fast, communicate clearly and implement systematically for continuous improvement. Creative, enthusiastic leader who enjoys mentoring managers.SKILLSTeam Building & Leader DevelopmentProject Management & Change ManagementOperations ManagementBudgeting & Financial PlanningRevenue Cycle ManagementData Analytics & Strategy Brand Building & Digital Marketing KEY ACCOMPLISHMENTSGrown BlueSleep over 30% for three consecutive years, managing RCM, Clinical Ops and MarketingLaunched 18 Providence retail clinics in three years and exceeded budgeted forecasts every year.Restructured seven Providence urgent care clinics with systematic staffing, workflows and KPIs.Created and launched a new retail pharmacy and video care concept at Portland Int. Airport.Grew ZoomCare from seven to 25 clinics and managed 95% of all gross revenue. Developed digital strategies to gain market share and innovate the delivery of care.Raised over $2M for girls’ education for Room To Read.
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Chief Operating OfficerBluesleep May 2023 - PresentNew York, New York, UsBuilding a cohesive, multi-national Operations Team that consistently delivers the best virtual sleep care at an affordable cost. Oversee Operations; Technology; Revenue Cycle Management; Marketing; Partnerships. -
Vp Patient Experience & GrowthBluesleep Aug 2021 - May 2023New York, New York, UsBlueSleep is a medtech company focused on diagnosing and treating sleep problems via a digital platform. Over 20,000 patients have been treated by our board-certified sleep specialists. Our telemedicine service, in network with major insurers, offers same-day scheduling, affordable prices, and snoring and sleep apnea solutions.
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Us Physicians Market LauncherAmboss Jan 2020 - Aug 2020Berlin, Berlin, DeAmboss is a worldwide e-learning and knowledge platform for medical students and clinicians. My focus was to launch Amboss's US Physician product, including segmenting the market; repositioning the brand; developing external partners; creating digital assets; managing trial-to-paid acquisition strategies across Design; Performance Marketing; CRM and Social Media. Track and report monthly metrics. Reported to the Founder & CEO. -
Director Of On-Demand Operations & StrategyProvidence St. Joseph Health Dec 2015 - Jan 2019UsMy role was to build and lead a patient-centered, on-demand, retail health platform that systematically improved care, reduced costs and enhanced the patient experience. With a team of committed clinical, marketing and operational experts, we launched 17 Express Care retail clinics, piloted asynchronous care (digital e-visits), integrated video visits, and created an entirely new retail concept at Portland International Airport. We also united seven, disparate urgent care clinics, creating common scope of care, supplies management, KPIs and marketing. The combined services represented over $70M in revenue, 260FTE and 260K patient visits a year and outperformed budget year over year. -
Director Of Operations & MarketingZoom+Care Mar 2011 - Jun 2015Tigard, Oregon, UsZOOM+ changed the way people experience healthcare. We created the nation’s first on-demand, neighborhood clinic, healthcare system and developed innovative ways to make healthcare more affordable and patient focused. We called it twice-half-ten: twice the care, at half the cost with ten times the patient delight.Responsible for budgeting and managing 95% of company's revenue and gross profit at 25 primary/urgent care, neighborhood clinics representing 150+ employees. Reported to the CEO and Co-Founder.Managed five service lines: Primary/Urgent Care, Pediatrics, Mental Health, Naturopathy and Telemedicine. Managed five direct reports: Medical Director, Head of Clinic Staff, Head of Customer Service, Marketing Manager and Product Specialist. Managed ZOOM+ Help Team (Call Center), a 10-person team handling scheduling, Q&A, tech support and benefits verification.Responsible for brand voice and demand generation: Website, Advertising, Digital Strategy, Social Media, Public Relations, Patient Communications. -
Co-Founder And Co-LeaderRoom To Read Tokyo Jan 2007 - Aug 2009San Francisco, Ca, UsRoom to Read envisions a world in which all children can pursue a quality education, reach their full potential and contribute to their community and the world.Led a 300-person, multi-cultural, volunteer chapter. Directly managed ten Committee Leaders in Business Development, Finance, Events, Communications, Human Resources and Students Helping Students. Direct contact with Japanese and expatriate business and media leaders; ambassadors; international schools; celebrities and high-net worth donors. Major Accomplishments: launched the Chapter; raised $2 million in 28 months; developed corporate clients including Citibank; Mitsubishi; Gucci. Grew the organization from ten to 300 volunteers; reached over 50 million households with Japanese media; launched http://www.scholargirls.org campaign and all-Japanese Website. -
Freelance JournalistNewsweek International 2002 - 2005New York, UsWrote “Letter from France” for Newsweek International. The 750-word, humorous, socio-political column was published eight times about life in France. -
Vice President Of MarketingSalu 1999 - 2001Created and launched strategies for physician enrollment and acquisition through direct mail, online marketing, advertising and tradeshows directed towards physician specialists (cardiologists, allergists). Created and implemented the new Salu corporate identity to reflect the company’s progressive nature. Developed and launched Practice Promoter, an innovative service that enables members to increase the visibility of their Websites; and successfully differentiated Salu.net in the marketplace. Worked closely with all Hub marketing directors to manage brand messages; created marketing strategies and tracked projects. Worked with Product Development and Product Marketing to drive the success of the Salu.net corporate site and Hub business microsites. Led a staff of three direct and three indirect reports.
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Director Of MarketingMedicalogic 1995 - 1999Developed and managed all marketing communications for the company and its electronic medical record products including brand strategy, public relations, advertising, tradeshows, direct mail, product and company collateral, corporate Website. Managed multiple budgets, a team of five and all vendor relations. Served as Creative Director for multiple online products including the KnowledgeBank, an Internet tool on medicalogic.com sharing customer-developed patient encounter forms; AboutMyHealth.net, offering patients access to their own authentic medical records. Launched, produced and directed medicalogic.com for three years and launched the company’s Intranet.
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Senior ConsultantLandor Associates 1989 - 1995Developed, pitched and managed multiple corporate, product and environmental identity programs including The American Red Cross, Xerox, SmithKline Beecham, Mellon Bank, The Boston Company, Key Bank, Glenbrook Laboratories, Dunkin Donuts, WAWA convenience stores, Jack Nicklaus/Golden Bear International, Inter-Continental Hotels and Sheraton Hotels. Conducted executive interviews; developed research methodology; managed client relationships and budgets.
David W. Ray Skills
David W. Ray Education Details
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Columbia Business SchoolInternational Business -
Brown UniversityAmerican Literature/Economics
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The Hotchkiss School
Frequently Asked Questions about David W. Ray
What company does David W. Ray work for?
David W. Ray works for Bluesleep
What is David W. Ray's role at the current company?
David W. Ray's current role is Healthcare Innovator.
What is David W. Ray's email address?
David W. Ray's email address is dw****@****ail.com
What is David W. Ray's direct phone number?
David W. Ray's direct phone number is +120697*****
What schools did David W. Ray attend?
David W. Ray attended Columbia Business School, Brown University, The Hotchkiss School.
What skills is David W. Ray known for?
David W. Ray has skills like Marketing, Product Marketing, Marketing Strategy, Marketing Communications, Leadership, Online Marketing, Management, Social Media, Start Ups, Public Relations, Strategic Planning, Entrepreneurship.
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