David Wee Email & Phone Number

> Foster and build good customer relationship at all levels for revenue growth and customer retention.> To work with Solution Manager & Sales Specialists to propose relevant and cost effective ICT solutions for corporate customers, covering local, managed and hosting services.> Understand and identify corporate customers’ ICT and hosting needs through regularengagement.> Identify business opportunities and synergy with customers in areas of cooperation.> Identify reciprocal businesses and areas of cooperation whenever there are opportunities.> Provide one-stop ICT experience to customers covering related Singtel services.> Ensure all support or tasks requested by Management Team are done timely and effectively.> Ensure that all customers’ pre-sales & post-sales enquiries and works orders, commercial documents, dealings with customers are promptly attended to, documented and kept.> Work closely with Singtel Global Offices to engage customers and to deliver services to customers > Periodic Pipeline Management via SalesForce CRM & Strategic Account Planning> Partnership Management (Oversea Telecom Company, Networking Hardware/ Software, CyberSEC)

Singapore

1) Software Technology- Software as a Service / Perpetual User Licensing - Core HR- Expenses Claim & Finance- Time & Attendance Automation- Performance Appraisal- Sales Commission System- Training Records - System UAT Environment- Cloud Server Hosting2) System Integration and Customisation - HRIS/ ERP (E.g., Workday/ SAP/ Cornerstone)- Finance System (E.g., Navision)- Authentication System (SSO/ 2FA)- Attendance System- API Integration- Evaluation on Interface Logic, Data Mapping, Inbound, Outbound templates 3) Outsourcing & Consultation Work - Outsourcing as a service (HR/ Payroll)- HR Consultation work (Handbook, Employment Contract, Government Project, Policy Diagnostic)- PEO/ EOR4) Client & Industry Exposure- Logistics, F&B, Retail, Marine, Manufacturing, Education, Fintech, Pharmaceutical, Hospitality, Event & Marketing, Entertainment, Engineering, Technology, Professional Services, Construction, Accounting, Human Resource, Healthcare & Medical 5) Partnership Management - HR Outsourcing, Audit, Consultation- Hardware Device (Security System/ Facial Recognition)- Recruitment, Talent Management & Human Capital Management- Systems Integrator 6) Regional HR Project and Client Exposure - SEA (SG,MY,ID,TH,VN,PH, MM, KH), North Asia (HK,TW,JP), China, India, Australia, UK, USA)7) Commercial Engagement & Pricing Strategy- System Demo & Consultation (Local & Regional; In collaboration with APAC Country Head)- RFP/ RFQ/ RFI- Government Grant proposal - Price Benchmarking and Costs Analysis- Provide Employee Training & Workshop- Using CRM (Hubspot) for sales forecasting & analysis8) Team Operation & Process Management (Sales, Pre-Sales, Project, Post-Sales, Outsourcing)- Define and advisory on SOP + Delivery scope for end-to-end processes - Internal training & knowledge sharing sessions - Client onboarding collaboration & transition- Tasks allocation for Commercial, Post-Sales and Outsourcing Team Members

Singapore

• Actively manage, retain and defend assigned Key Business Accounts through building rapport with various stakeholders and ensure high Customer Satisfaction level with every customer engagement• Understanding client’s businesses and needs, identifying influences/ decision makers within customer organization and pitch GetLinks.co hiring solutions and capabilities • Identify new sales opportunities/ accounts retrieval (via Seminars, Workshops, Cold Calling, Marketing Emails and Referrals) • Monthly pipeline forecast with sales planning and opportunity reports (via Salesforce Software) • Liaise and construct customer engagement strategies with cross functional departments within organization to achieve client’s needs, concerns and objectives (Departments: Marketing & Design/ Product Development Team/ Human Resource)

Singapore

• Actively manage, retain and defend assigned Key Business Accounts through building rapport with various stakeholders and ensure high Customer Satisfaction level with every customer engagement • Understanding client’s businesses and needs, identifying influences/ decision makers within customer organization and pitch JobStreet solutions and capabilities• Prepare, plan, execute, monitor all advertising campaigns activities for clients and be in line with brand strategy follow by post-campaigns analysis to measure effectiveness • Identify new sales opportunities/ accounts retrieval (via Careers Fairs, Workshops, Cold Calling, Marketing Emails and Referrals) • Share market insights, job ad statistics and competitive analysis (data support via Tableau Software) • Conduct system trainings and hiring solution workshops for clients’ recruitment team • Monthly pipeline forecast with sales planning and opportunity reports • Liaise and construct customer engagement strategies with cross functional departments within organization to achieve client’s needs, concerns and objectives (Departments: Marketing & Design/ Customer Care Team/ Non-Recruitment Business Development/ Finance & Admin) • Project lead for new feature initiative (Digital Hiring Banner) • Provide mentorship for junior and new joiner

Singapore

• Main involvement of Business Development (Cold-Calling), Branding/ Marketing (Social-Media) and Networking (Personal Contacts) • Connecting with decision makers and negotiate on recruitment partnership contract• End-to-End recruitment process (inclusive of contract outsourcing)• Execute “Requirement Gathering” process as part of Job-Matching criteria • Casting out Jobs to fellow team recruiters after securing accounts• Contact interviews and screening of candidates on-behalf of clients• Provide Value-added service such as Job Description drafting and conduct personality test for exclusive account clients • Servicing and relationship building with MNC/ SME across various business functions (Automotive/ Logistics/ Engineering/ Finance/ Marine/ Government/ International School/ Construction)• Initiate for Clients Visit Session • CSR + CNY Social Team involvement (Planning and Execution)

Singapore

• Attend to RMA issues submitted by clients (APAC Region)• Provide technical supports/ trainings/ advises to business partners across APAC Region)• Preparation of technical issue report and data entry • Coordination in logistics arrangement • Inventory Management • Assist in yearly audit for Technical Service Department • Liaising with engineers, manufacturers and management team from company HQ in United States / Australia / China

• Responsible for handling any technical enquiries related to company products and ensure system in good working condition. • Liaise with engineers and management from Europe and Taiwan ‘ATEIS’ brunch in terms of system troubleshooting and product development. • 24-7 Project Technical Standby• Coordinating with sub-contractor on site, handled and managed projects with clients such as Singapore Technologies Engineering (STE), Land Transport Authority (LTA), SMRT Corporation and SBS Transit.

Bachelor Of Science, Marketing, Upper Second-Class Honours

Diploma In Electronics Engineering, Mechatronics, Robotics, And Automation Engineering