Assisting with the day to day operations of Secure Warehouse and Logistics including developing workflows and strategies to maximize efficiency and profit in a 550,000 sq ft. building. Oversaw the transfer of over 2 million cubic feet of Consumer Storage inventory and assets from Edison, New Jersey to Wind Gap, Pennsylvania. Oversaw the transition from a joint venture with MakeSpace to one with Clutter.

Trained, developed, and counseled 75 associates to achieve KPI targets by ensuring workflow ran smoothly and customer service expectations were met/exceeded. Led regular stand-up meetings, events, and continuous improvement projects including better staffing utilization resulting in increased volume. Led weekly meetings with Pick Management team discussing network initiatives and 21-Day Plans.

Directed Outbound Flow shift planning by reviewing work forecasts and productivity requirements for all process paths during the launch of the new building and Peak Season. Assisted Senior Operations with training of Amazon Away Team Members as they prepared to launch their building. Facilitated weekly cross-departmental meetings to optimize customer experience performance and productivity. After peak, promoted to Pick Area Manager due to success in Flow Room and Away Team Member Training.

Performed 100% in productivity and quality per UPH guidelines and ICQA Audits. After one month given opportunity to learn Pick and Problem Solve process, as well as, given Learning Ambassador role due to positive feedback from management and peers. After peak, elevated to Process Guide and ran several Outbound Department shifts successfully which resulted in being promoted to Flow Process Assistant.

Oversaw the athletic marketing and promotional plans designed to increase attendance, branding and revenue for the athletic department budget. Directed the management of all sponsorship fulfillment including building and maintaining client relationships. Directed the game day atmosphere launch for the 2013 return of Football including building the timing sheet, video board elements, and scripts. Key Accomplishmentso Increased overall revenue by 400% from 2012-13 to 2013-14 with the addition of footballo Increased men’s and women’s basketball revenue by 28%o Increased baseball revenue by 23% o Increased Education Day Game attendance by 15% o Produced highest single game revenue number for a Stetson Baseball Game ($16,635)

Oversaw the athletic marketing and promotional plans for Football, Men’s Basketball, Women’s Tennis, and Track and Field designed to increase attendance, branding and revenue for the athletic department budget. Directed the management of all sponsorship fulfillment including building and maintaining client relationships. Directed the game day atmosphere for the Football and Men’s Basketball Teams including design of all video board elements. Directed the Spirit Squad Program including the Nationally Recognized Sebastian the Ibis. Key Accomplishments:• Set the all-time single game attendance record of 1,129 for Women’s Volleyball • Increased football student attendance by 20%• Sold out 4 Men’s Basketball Games for first time in program history

Directly responsible for developing, implementing, and overseeing marketing and promotional plans for nine athletics programs including football, men's and women’s basketball, men’s and women’s soccer, wrestling, lacrosse, field hockey, and baseballAssisted and coordinated the placement of over $150,000 in media buys and marketing campaigns for men’s and women’s basketball and footballAssist with the development of the video and audio presentation for basketball and footballDeveloped, implemented and executed all marketing and promotional strategies for the 2010 NCAA Women’s Basketball NCAA TournamentEstablished and managed all game atmosphere activities including: LED/message boards,video board operations, scripts, timing sheets, pep band and cheerleader coordination, arena music and special effects, in-game sponsorship promotions, and halftime eventsManaged all athletic sponsorship fulfillments including signage, game day sponsorships, and promotional giveaways, and any additional events associated with game day activitiesSupervised three graduate assistants and approximately seven student workersOversaw the Spirit Squad Program that includes cheerleading, dance, and the mascotManaged multiple budgets simultaneously, including marketing, spirit squad and advertising buy budgets

Directly responsible for developing, implementing, and overseeing marketing and promotional plans for eight athletics programs including men's and women’s basketball, men’s and women’s soccer, wrestling, lacrosse, field hockey, and baseballAssisted with all marketing, promotions, and branding with the revival of the ODU Football team that began plan in 2009.Assisted with the placement of over $150,000 in media buys and marketing campaigns for men’s and women’s basketball and footballAssist with the development of the video and audio presentation for basketball and footballAssisted with all marketing and promotional strategies for the several NCAA Women’s Basketball NCAA Tournaments played in NorfolkEstablished and managed all game atmosphere activities including: LED/message boards,video board operations, scripts, timing sheets, pep band and cheerleader coordination, arena music and special effects, in-game sponsorship promotions, and halftime eventsManaged all athletic sponsorship fulfillments including signage, game day sponsorships, and promotional giveaways, and any additional events associated with game day activitiesSupervised three graduate assistants and approximately seven student workersOversaw the Spirit Squad Program that includes cheerleading, dance, and the mascotManaged multiple budgets simultaneously, including marketing, and spirit squad