Enabling the Air Force to work smarter not harder, through collection and analysis of performance data from Enterprise and end-user information technology devices. That’s my self-imposed charter. I am a key analyst and recognized expert performing professional and scientific work requiring the design, development, and adaptation of mathematical, statistical, econometric, and other scientific methods and techniques in order to provide advice and insight about the probable effects of alternative courses of action on the Air Force IT ecosystem.Data Stewardship: I have met with the Air Force IT Enterprise Portfolio managers as well as their subordinate Service Managers to identify what data sources they have available, what data they were already collecting, what they wish they could know, and what can be done to help them level-up their services. This required coordination with multiple Program Offices and scheduling iterative meetings to lead them through the process, culminating in their ability to make data-driven decisions.Automation: Piloted process automation plans with multiple work centers to revolutionize customer experience and optimize worker productivity. Driving discussion to understand processes while leading subject matter experts to re-evaluate their processes and introduce fundamental change is one of my many skills. Some process automation propositions forecast saving hundreds of man-hours quarterly, ultimately leading to faster, more accurate processing of requests and increased job satisfaction.

Offered more than analysis, rather insight into the most pressing and difficult transportation problems facing USTRANSCOM. Conducted studies and analyses contributing to the global strategic surface mobility mission. Performed a broad range of analytical methods including simulation, optimization, and statistical data analysis on compelling transportation issues, often of strategic importance and urgency.Data Modeling: Used advanced modeling, simulation, and analytic tools such as Analysis of Mobility Platform (AMP), Microsoft Excel, and Tableau to analyze strategic transportation networks supporting the National Defense Strategy. Researched methods of optimizing model input and output to provide actionable intelligence. Information Sharing: Prepared briefings, information papers, and formal reports outlining insights gained through in-depth and inclusive research on US Defense transportation priorities. Worked closely with fellow analysts, engineers, logisticians, and military planners to model and analyze findings, seeking the best ways to shape surface movements around the world in support of US military actions, humanitarian relief efforts, and sustainment of forces.

Senior level Cybersecurity Operations Manager providing technical and administrative supervision and guidance for all contractor personnel assigned to the Cybersecurity Intrusion Detection and Monitoring and Incident Management, Cyber Threat Analysis, and Cyber Forensics lines of effort.- Led and managed team of 12 Intrusion Detection Analysts and 3 Cyber Threat Analyst contractors- Provided direction and guidance on contractual and role-based responsibilities- Collaborated with senior cyber leaders in the CSSP to improve lethality through new products and/or initiatives- Prepared and reviewed applicable SOPs and improved processes- Built out framework for specialized positions including cloud architecture and security, network security, application security, DevSecOps, Host security, and SIEM management- Consulted with industry and military professionals on cloud environment security, implementation and migration- Acted as voice to government and contract leadership on all issues (personnel, operations, logistics, findings, etc...)- Ensured team was fully qualified and certified to perform operations- Built and executed training plan, including KSAs, timelines, standards, and assessments- Clearly communicated leadership expectations to team, and reported on progress to managementJob description: Determine key knowledge, skills, and abilities necessary for operators to provide excellent protection. Determine current training status of each individual; build individualized training plan to transition them from junior to intermediate to senior and beyond; establish time frame and goals for reaching skill development milestones; procure training mechanisms and funding for identified training; publish training plan for inclusion in CSSP standards; share lessons learned with other CSSPs across DoD.

- Created an automated operations task list, allowing for input, tasking, tracking, and metrics by all members of the unit. Increased task awareness and decreased completion times.- Spearheaded cross-team expertise sharing initiative by identifying strengths and skills available within the unit and tasking across disciplines to maximize effectivenessPaving the way for successful cyber defense operations by 6 deployable Cyber Protection Team elements, ensuring manning, training, equipment and authorities. In concert with the Director of Operations, we orchestrate world-wide activities ensuring military readiness and protection of sensitive data.

- Streamlined processes by consolidating three distinct functions under one program manager-- Decreased paperwork by 45%-- Decreased average acquisition timeline by 30 days-- Increased purchase process satisfaction-- Restored and validated our unit excellence in our parent unit's eyes- Created database for all tracking spending from initial request to acquisitionManage $1M annual operational budget, enabling world-wide defensive cyber operations by 3 Cyber Protection Teams. Overseeing multiple expense accounts and directing spending on all improvements from IT infrastructure to standing desks. Providing status of funds daily to wing- (corporate-) level management; ensuring compliance with approved regulations; maintaining records as audit-ready.

Professional Accountabilities: Operations officer for United States Army G-3 / Current Operations directorate with oversight of base operations affecting over 6,500 highly skilled Soldiers, civilian and contractor employees. Acted as liaison, coordinating with four different Army commands, US Navy scientists, and NASA researchers, as well as numerous entities on base and around the globe, enabling access, support, sustainment and education while at WSMR.Community Outreach: Directed summer intern program out-brief for 8 college interns who researched over 3,200 hours. Enabled analytics of $110k budget supporting innovation in engineering and research to enhance effectiveness in years to come. Steered briefings to focus on building the next generation of weapons and military technology. Coordinated daily support of 58 youth, college mentors, and military and civilian instructors and teachers over 5 days of hands-on, real-life learning opportunities for under-privileged youth focusing on Science, Technology, Engineering and Mathematics. Oversaw execution of $64k budget, ensuring fiscal responsibility.Personnel Management: Responsible for the care and feeding of 500 Soldiers for Army Integrated Air & Missile Defense (AIAMD) Initial Operational Test and Evaluation (IOTE) and Limited User Test (LUT). These Soldiers and testing and fielding the next generation Cross-Functional Team (CFT) multi-shooter program this is the Number One priority within the DoD. Identified space that was noted as unusable and directed rehabilitation of facilities to house and feed 500 visiting troops.Planned, coordinated, and executed sustainment operations for over 350 Soldiers, 150 Sailors, and 75 Marines, as well as hundreds of civilians across Four Different Army Commands allowing the DoD to test and integrate the newest technologies within the Multi Domain Operations program.

Directed crew of hundreds of space operations personnel supporting national intelligence and security objectives. Ensured effective and accurate tasking and operation of national space assets in support of military and civilian customers.- Instructed 368 hours of training - set the standard for academic excellence- Revised 30+ Standard Operating Procedures, optimizing reporting procedures and timelines, decreasing response time and cutting non-essential overhead steps- Investigated and resolved satellite performance failure by updating key element on space-craft control system, enabling surge collection capabilities by 37%- Flawlessly led operations staff through multiple environmental emergencies with zero mission loss- Facilitated vital command and control software for ground control systems, reducing vulnerabilities and hardening $5B satellite constellation resiliency

Led enterprise instantiation of Mission Defense Teams safeguarding and securing national security systems' cyber environments. Identified need, developed vision, procured training, ensured comprehension of and application of training in defending real-time missions. Created pathway for members to become cyber defense experts, with industry recognized certifications and experience.

Led 42 Active Duty, civilians and contractors to maintain $543M Air Force Cyberspace Defense weapons system in defense of the $14.2B Air Force Information Network. Empowered cyber defense operators to monitor 961 defensive cyberspace operations sensors world-wide. Delivered common operating picture, enabling the cyber security service provider for eight 3rd party joint networks and the Air Force network enterprise. Advises Director of Maintenance on morale, health, welfare, quality force & quality-of-life issues of all team members. Conducted 24/7 cybersecurity operations defending 11 major commands, 385 sites and 1.4M computer systems against evolving and persistent cyber threats, attacks, & advanced adversaries.

Full-time substitute for wing Director of Staff on multiple occasions. Ensured efficient operations and ensured timely response to tasks assigned subordinate organizations. Provided strategic communications to military leaders both up and down the chain of command. Intense scheduling and communication skills required.

Translated for a DoD Prisoner of War Accounting Agency (DPAA, formerly JPAC) research team while in-country. Written correspondence translation and preparation for in-person research in France. Concurrent, real-time translation during meetings with local and regional leaders, and all other translation needs during a 3-week research excursion.

Led full range of operational staff activities in support of group, syncing efforts of 6 squadrons, 3 detachments and 1.7K personnel across the globe. Managed group commander's daily appointment calendar, fielded inbound phone calls, arranged travel arrangements for over 150k leader travel miles, proofread strategic and operational communications. Ensured timely and accurate completion of tasks given to subordinate organizations affecting over 1400 personnel at 9 globally dispersed units, garnering a 99% on-time task completion rate. Regularly tasked to present current operational status to leadership. Precision of communication and attention to detail exercised continuously.

Modernized cyber tasking order timeline and cycle, integrating semi-annual cyber operation directive and weekly cyber operations plans. Ensured all 24th Air Force units were in-sync with approved doctrine. Designed operations management brief, given as a weekly decision brief enabling AFCYBER commander to task all 34 subordinate organizations. Led prioritization and execution of over 500 tactical and strategic key tasks, enabling 10k offensive and defensive missions, protecting the $14B Air Force information network from over 6M threats.

Managed entire installation’s strategic communications systems planning, beginning at requirements analysis through implementation and life-cycle management. Supported communications operations for all military in Ankara, Türkiye including architectures, integration, resources and project management. Directed 5-person Post-Office operations team serving 1k+ personnel in-country.- Led vital Voice over Internet Protocol (VoIP) installation project, analyzed needs and drafted implementation plan. Provided telephone service to Office of Defense Cooperation, including 1-star general.- Oversaw installation of 100s of meters of fiber-optic cable, providing world-wide internet connection to Base Exchange, Commissary, and all other installation offices. - Piloted design of base-wide fire alarm monitoring system, performed requirements analysis, defined project parameters, identified risks and quality standards, solicited contracts from local nationals and international vendors, awarded contract, managed project execution and oversaw final test and approval of installation.- Orchestrated new design of post office, identified space, power, safety, fire, and communications requirements, equipment needs, furniture and immovable structure optimal placements, installation of all requirements, and final test and acceptance of facility. Received accolades from Turkish military general for project quality and efficiency- Liaised between Army Staff, Turkish Military Staff, Air Force Staff, and US Embassy staff to institute international command post bed-down, provided Combined Joint Inter-Agency Task Force-Syria with 24/7/365 communications capabilities and facilities.- Drove new military testing facility development. Propelled project from cradle to grave – developed initial idea, identified facility needs. designed testing space, procured funding, materials, and certification to administer tests.

Undergraduate Cyber Training

Officer Training School

Marketed and presented properties for sale in highly competitive market. Prepared profit statements and market comparisons, reviewed contracts and offers, and led buyers and sellers through major life event. Maintained audit-ready documentation, counseled on optimal marketing strategies.Contract Expertise: Brokered $200k to $0.5M contracts between interested parties. Performed market research using current, local comparable sales to determine appropriate sale price of property. Counseled with sellers on strategies and improvements to improve the value and price of home. Aggressively marketed properties to attract many groups of buyers. Reviewed and analyzed contract offers for accuracy and completeness. Created comparison spreadsheets to assist sellers in choosing most advantageous offer. Guided client through contract execution and followed-up after final closing to ensure satisfaction.Customer Service: Designed, built and maintained client information database, similar to a customer relationship management system. Ensured frequent and meaningful contact with past, present and potential clients. Utilized mixed multi-media marketing and contact methods including in-person, telephone, text, email, social media posts, video contact, printed media, and radio advertisement.

Provided recommendations for flooring solutions to clientele based on their stated needs, aesthetic, and budget. Familiarized myself with all types of flooring offered by the store, researched installation requirements and methods, and shared recommendations on competitors as needed to meet customer's needs.

Interstate tour bus and local shuttle bus driving. Focus on the customer experience - friendliness, smooth driving, quick to assist, punctual, professional appearance.

Contract role supporting large events (20,000+ attendees), setting up and managing network services and audio / visual equipment at the Salt Palace Events Center and other venues in the greater Salt Lake City Metro area.

Teaching 7th Grade math all day, every day

Perform lifeguard duties including monitoring swimmer’s safety and enforcing safety policies

Teach swim lessons to all levels of swimmers and parents

On-site and in-shop troubleshooting and repair of personal and business computers.

Teaching Math 1010 twice a week on UVU Wasatch Campus

Teaching Algebra, Applied Math, and Physical Science to High School students

Teaching Algebra II, Geometry, Finances, and Pre-Calculus to High School Students

Schedule and organize high school sporting events in the region. Ensure all players are qualified academically and physically to compete. Direct setup, takedown, and maintenance of sporting facilities. Announce football games.

Realized school director’s vision of presenting a professional webpage with full-functionality for current and future students, families, and employees. Empowered $350k marketing campaign by providing up-to-date, attractive information to over 200k new site visitors. Developed curriculum and digitized in-classroom curriculum. Created video courses for early learning - required video recording, editing, and publishing.

Taught 7th-11th grade math, followed Saxon Math Curriculum.

Taught 6th grade science and math, 8th grade science and math, consumer/financial math, high school physics and pre-calculus. Developed own curriculum and engineered teaching to enable complimentary learning in the 6th and 8th grade classes by teaching science and math courses such that they complimented each other and what was learned in one discipline was used in the other.

Translated complete 2010 product catalog from English to French

Full-time summer work, driving mixer truck. Kept detailed logs, ensured proper mix and consistency, customer service while on-site, daily inspection of equipment.

Taught Pre-Algebra and Algebra to middle school students. Fulfilled student teaching requirements, while receiving full-time pay and benefits.

Ensured security of college campus, and completed various custodial tasks.

Maintenance manager of 2 grocery superstores. Ensured continuous safety and functionality of refrigerated units, sprinkler systems (produce and fire), lighting systems (specialty and store-wide), flooring integrity, structural displays, etc...Managed contracts for specialty repairs and sources supplies.

Research Assistant, Nano-Photonics labHaeyeon Yang, PhDUtah State University, Physics DepartmentResearch Assistant in Nano-photonics lab, designing, manufacturing, assembling, and testing vacuum chambers for production of carbon nano-dots. Simulated experiments to ensure proper test parameters. Conducted experiments and gathered data to improve production outcomes. Used modeling software to analyze results and predict results of future experiments. Worked with fellow engineers and physicists to predict future results in alternate applications. Presented findings to stakeholders for funding future research.

Daily transit bus driver

Assistant Director of Youth Orchestras throughout Cache Valley, Utah.