Transformation Project Manager
Led end-to-end Navision upgrade v14 to v23 for 1500 users across 15 jurisdictions, integrating workflows, consolidated Mauritius. Introduced Agile methodologies. Effective communication, implementing sprint-based approach. Re-contracted responsibilities ensuring accountability. Proactively managed risk through strategic risk management. Balanced in-house and vendor resources, leveraging technical knowledge for successful delivery while tracking MVP leveraging and testing. Acted as a liaison between stakeholders and technical teams to ensure alignment between departments. Provided governance migrating 3 jurisdictions (Aderant to Navision), driving significant system improvements, achieving cost savings, navigating business, data, vendor complexities within deadlines. Facilitated business workshops senior stakeholders identify pain points, streamline workflows, drive operational excellence. Collaborated cross-functional teams reviewing processes, identify areas for improvement, design optimised workflows documenting workflows, process maps, standard operating procedures, and guidelines, ensuring clarity and accessibility for stakeholders.Led a successful migration of a Legal application (View Point) within a tight timeframe to meet critical regulatory deadlines. Employed Agile methodology, emphasizing strong communication to manage technical and business challenges collaboratively with teams, vendors, Stake holders and testers. Executed a client migration project for senior stakeholders, showcasing expertise in Prince2, Agile Practitioner, Change Management, Lean, Scrum, and technical development.Proactive Business Analyst engaging with scoping requirements, delivered transformational business changes using SDLC / Agile, motivated colleagues / managed Vendors. Systematic approach / Lean recommendations, documented processes (Signavio), requirements/specifications, ensured compliance/risk were covered. Additionally, planned UAT / deliver successful outcomes on time.