Collaborated with faculty and administration to evaluate and improve learning outcomes. Taught skills in English grammar and syntax, vocabulary and proper word usage. Scheduled and administered official Cambridge English exams, adhering to strict policies and procedures.

Taught skills in English grammar and syntax, vocabulary and proper word usage. Developed and adapted curriculum to encompass English reading, writing and comprehension skills.

Taught lessons and concepts under teacher supervision. Used games, technologies and other tools to help students learn and grasp complex concepts. Worked with students individually and in small groups, reinforcing skills.

Managed Bupa Optical’s flagship store in the heart of Melbourne’s central business district. Evaluated customer feedback and complaints to locate weaknesses and improve service. Interviewed and hired prospective employees according to team needs. Solved problems and resolved conflicts for team members and customers. Analysed sales numbers and performance metrics to locate deficits and implement process improvements. Demonstrated ability to manage multiple tasks while remaining adaptable and flexible. Conducted employee evaluations and training. Liaised with suppliers and ensured the efficient operation of key supply chains.

Evaluated prescriptions in conjunction with clients' vocational and avocational visual requirements. Arranged and maintained displays of optical merchandise. Trained newly hired sales team members regarding company procedures and standards as well as optical dispensing.

Sold goods such as contact lenses, spectacles, sunglasses and goods related to eyes in general. Performed administrative duties, such as tracking inventory and sales, submitting patient insurance information and bookkeeping. Maintained records of customer prescriptions, work orders and payments.

Conducted site tours and sold memberships. Consulted with clients after sales and contract signings to resolve problems and provided ongoing support. Greeted visitors, ascertained purpose of visit and directed them to appropriate staff.

Fabricated lenses to meet prescription specifications. Assembled eyeglasses by cutting and edging lenses and fitting lenses into frames.