David Wilds, Itil ® Email & Phone Number

Springfield, IL, US

• Assists in the design, implementation and support of the compute and storage related systems, services and solutions, ensuring their quality, stability, recoverability, and security.
• Designs and implements Windows Server 2012, 2016 and 2019, and related systems, services and solutions, ensuring their quality, stability, recoverability, availability and security.
• Diagnoses and resolves problems spanning across both the compute, storage, network and virtualization stacks.
• Develops and maintains comprehensive documentation of systems, services, processes, and procedures.
• Works with senior leadership to researches and analyze upcoming technology trends to identify opportunities for systems improvements and new initiatives for the clinic.
• Provides on call support responding to incidents on nights and weekends as required.

Springfield, IL, US

Responsible for the 24x7 monitoring of the clinic’s data center, network, and server infrastructure. Own the data center equipment inventory, as well as the role of ensuring the uptime of the organization’s critical infrastructure through proactive monitoring, communication and collaboration across the entire IT team.Work collaboratively across the IT.

Springfield, IL, US

-Telehealth Information Technology Support-Citrix Level 1 Support -Cherwell Service Management (ITSM) Administrator/Developer-Assist as needed in all stages of the ITIL service lifecycle for all Clinical Systems. -Assist customers through a centralized service desk using a variety of methods from remote access, telecommunications, and onsite assistance as.

Technology Coordinator and Manager of livestream production.Assist with installing, configuring, testing, and maintaining the hardware and software required for Al V systems.Update and install software required for the Livestream, such as ProPresenter, and ATEM-Mini Blackmagic.Efficiently troubleshoot, and resolve issues in real-time, addressing them.

Co-Owner of Wildsugar Photography. Administer all website and blog technical, content and creative duties. Administer traditional marketing campaigns including online marketing, email campaigns and SEM/SEO. Handle Studio operations, Sales, Vendor Management & Customer Service. Manage all Studio Camera, Lighting, Networking and Information Technology needs..

Tampa, Florida, US

IT Authorities is a leading IMSO (Infrastructure Management & Support Organization), Managed Service Provider (MSP) and a Cloud Services Provider in Tampa Bay, FloridaSystems engineer managing IT operations for 100+ clients, from SMB to Enterprise level. (Connect wise, LabTech Service Now, Packet Trap)- Remote and on-site management and system.

Atlanta, GA, US

Co-Supervise Air Ramp Operations for UPS at St. Petersburg-Clearwater Airport (PIE) to ensure safety, security and efficiency are present during the load planning operation.-TSA badged - SIDA (Secure Identification Display Area)-Supervise Loading/Unloading of 767s, 757s, A300 aircraft-Certified aircraft load planner-Supervise aircraft fueling and Haz-mat.

Atlanta, GA, US

Atlanta, GA, US

Woonsocket, RI, US

Through successful change management and associate team motivation, I was able to manage a worst to first turnaround for this retail pharmacy within our district. Accomplished an across the board improvement in store unit metrics and profitability including Management Controlled Profit, Sales volume, Customer Service scores, Shrink Reduction and Associate.

Woonsocket, RI, US

Melbourne, FL, US

Melbourne, FL, US

Miami, Florida, US

Mclean, VA, US

Education record

Comptia Security+ Certification, Network Security

Certificate, Intro To Agile Development With Scrum

Certification, Networking (Novell Cne)

Bs Marketing, Marketing And Sales

As, Business Management

Education record

Education record