David Ricks Email & Phone Number

United States

Bellevue, Washington, Us

Xemelgo is a leading cloud-based application transforming traditional manufacturing and supply chain sectors into Industry 4.0. As Director, I led Xemelgo's strategic partnerships with technology leaders such as AWS and OEMs like FEIG. I managed the full lifecycle of relationships with resellers and system integrators.Achievements included:✪ Formed partnerships within the AWS ecosystem, driving strategic initiatives within US Manufacturing and Industrial, US Aerospace and Satellite, and Global Physical Retail verticals✪ Directed Go-To-Market (GTM) and co-selling programs, including notable projects like Howdy Partner, Manufacturing Competency, Global Startup Program, AWS Solution Library for Aerospace and Satellite solutions, and the ISV Accelerate program✪ Advanced strategic partnership with RFID hardware manufacturer, FEIG, through joint GTM campaigns, targeted sales plays, and integration of FEIG hardware with Xemelgo software for RFID solutions✪ Managed partner relationships with system integrators and resellers, overseeing GTM strategy, partner onboarding, enablement, software demonstrations and opportunity management, revenue reviews, co-marketing, sales strategies, and joint webinars/podcasts

Seattle, Wa, Us

In this role, I advised Series A to C Startup customers to meet their business and technology goals leveraging AWS services, GTM programs, and Amazon ISV and SI partner ecosystem. Key Contributions:✪ Created a new hire fast ramp program for sales representatives to accelerate time to value in territory after completing Amazon’s onboarding program - Reduced time to value by 35% and Increased average opportunity size by 70%✪ Directed 28 general sales representatives to become specialized sellers in the data analytics domain✪ Created a data analytics - focused sales enablement program including a curated learning curriculum, mentorship, and shadowing and reverse-shadow opportunities✪ 102% YTD revenue attainment for 2023✪ 105% revenue attainment for 2022✪ 109% revenue attainment for 2021

Atlanta, Georgia, Us

Charged with creating the processes, email templates, call scripts, nurturing cadences, auditing and quality control, coaching and developing a growing sales team. Collaborated with department heads to address customer challenges, invent new solutions, and automate workflows.Key Contributions:✪ Created content and curriculum to introduce a new product line✪ Increased new sales revenue in first month by 167% ✪ Streamlined reporting processes and enhanced performance visibility while ensuring data integrity✪ Cultivated a high-performing customer-focused team culture

Broomfield, Co, Us

Spearhead on the recruiting, on-boarding, and off-boarding of field marketing and sales agents nationally. Delivered high-quality leadership and ongoing development for new and senior agents. Consistently exceeded financial and productivity quotas. Key Contributions:✪ Led cross-functional teams partnering and leveraging relationships in sales, marketing, product, legal, and quality to roll out new initiatives to generate growth - 130% overall revenue growth 2019✪ Successfully collaborated on the recruitment and hiring of 100 qualified sales representatives in 3 months, while designing, developing, and facilitating training for 400 account managers and 3 regional managers✪ Led special projects and initiatives to increase market share in target industries, such as: B2B, eCommerce, healthcare, gaming/VR, manufacturing, and FinTech - Increase in 2019 Q2,Q3 revenues by 70% and 73% respectively✪ Executed marketing and sales strategies that led to 3+ million more places accepting branded card payments and generated more than $30 million in revenues year-over-year from 2017 - 2019

Broomfield, Co, Us

Created training curriculum, media, and tools used to decrease ramp up time for new field agents and on-going trainings for existing agents. Conducted classroom and in-field training sessions. Traveled extensively across all US markets implementing innovative sales and marketing strategies to increase account manager effectiveness and penetration of their respective markets. Communicated and collaborated with the client to identify and resolve business needs and opportunities, and to guarantee results, advance program initiatives, and deepen client relationships for future initiatives. Key Contributions:✪ Identified, initiated, and implemented new role effectuating agent productivity by 20%, reducing new hire ramp up by 33%, and increasing quality by 44%✪ Routinely recognized for sales, sales management, and training expertise; received the Top Gun award for achieving top sales and the Stevie’s Award for executing superior sales management and training ✪ Effectively ensured sales effectiveness, increasing close ratio by 25%; optimized under-performing agents and teams leading to an increase in team revenue generation by an average of 66% at close of 2016

Efficiently delivered high-quality cloud-based, enterprise software sales leads to client partner consistently and directly producing significantly higher revenue. Directed marketing programs including: multi-touch, multimedia and multi-cycle processes in an effort to multiply results. Key Contributions:✪ Led new customer acquisition of SaaS software products delivering a predictable flow of qualified leads of 4-5x’s pipeline establishing effective market coverage and actionable market intelligence✪ Generated and qualified multi-year opportunities creating multi-million dollar net revenue above 60% net margin

Washington, District Of Columbia, Us

Directed all media publications, community engagement, youth mentorship programs, and volunteer recruitment. Led program services and outreach events for the company. Guided media broadcast and operated as an advisor to C-level executives on matters of media and engagement. Key Contributions:✪ Coordinated and spearheaded fundraising campaigns generating over $500k in revenue; recruited, trained, and coached volunteers to exceed personal and company goals✪ Played an integral role in the overall success of the organization which resulted in exponential membership growth, growing from 50 members in 2009 to almost 2,000 in 2015

Boston, Ma, Us

Cultivated partnerships with local non-profit organizations, chambers of commerce, associations, and small financial institutions. Developed networking organizations of 50 business owners, driving revenue and forming new pipelines. Recruited, hired, and trained 4 field representatives to expand the market, conducted performance evaluations and assisted with deal closures.Key Contributions:✪ Created and executed go-to-market strategies to introduce Beacon Payments into the Atlanta market, including: print, social media, and field canvassing campaigns, resulting in increased market presence by 300% quarterly in first year

Atlanta, Ga, Us

Functioned as the first point-of-contact for escalated customer inquiries, billing and account renewals, high-risk logistics, and claims processing. Trained and coached associates on usage of UPS deliverable and account management software, shipping pricing and quotes, and product education. Key Contributions:✪ Promoted an atmosphere of efficient service, resulting in increased customer satisfaction and quarterly revenue growth; exceeded and maintained 100% to quota, and increased annual freight revenues by 200%

Bachelor Of Science - Bs, Biochemistry

Associate Of Arts (A.A.), Biology/Biological Sciences, General / International Affairs (Dual Degree)