David Winey Email and Phone Number

Film/Video Production Company - current focus on pre-production of 30, 1-hour episodes for the premier of a new dramatic comedy.· Video services - head shots, web portfolio’s, photography, video editing and production in all web formats. Podcasts, advertisement, script consultation and training videos.

· Write articles ranging from interviews, fiction shorts, or reporting on newsworthy events in Ann Arbor, MI relating to or giving a voice to low-income and homeless individuals.

Demolition, painting, basic carpentry and electrical, and site clean-up. · Site-House Management, on call for tenants and bookings for leasing AirB@B.

Manage customer and stores business accounts. · Run shops daily operations – schedule appointments, update products, clean store.

Manage existing accounts, updating accounts and creating a system to keep clients active.· Selling of services to local business in St. Clair County as well as generating on-line sales.

Communicate and work with Store Manager on improving store’s daily operations. · First two quarters, optimizing costs and driving revenue achieved over 10% gain in store profit. · Mentoring, coaching and hiring of new staff, ensure store polices/procedures are achieved.

Provide excellent customer service while answering heavy phones, taking and placing orders, and answering customer emails in a timely fashion.· Maintain a working knowledge of company promotions and products.· Constantly updating customer accounts and communicating to Manager activity of calls, orders, and potential trends in these areas.

Assisted in firm wide roll from VAX to Imanage and Windows 2000 and Microsoft Office.· Answered, logged, and escalated calls from 1,600 users internationally to appropriate application specialists within the IT department. · Committed to the education and training of the end users in firm wide applications: Imanage, KI Address book, Windows 2000, Exchange, Outlook, IE Explorer, and MS Office Suite.· Created documentation on policies, procedures, and user ‘pc terms’ as well as providing training to Level I and Level II help desk associates.

· Maintenance of Origin 200 render farm and O2 Workstations; replacement of disc drives, hard drives, motherboards, and memory.· Responsible for the tracking, receiving, and shipping of all computer hardware and software within the company. Complete inventory of all MAC and SGI computer hardware. · Provide first level support for 200+ users in MAC OS, PC, and UNIX (basic).

Established policy and procedures for a new help desk at Saint Francis and Saint Mary’s hospitals.· Set up new users, configured printers, installed applications, mapped drives both local/network on NT.· Answered heavy phones, logged, escalated and triaged calls to over forty team members and troubleshoot with customers (over 1,700 users) in multiple applications.

Established a monthly newspaper whose goal is to promote local artists within the community.· Interview and photograph local and nationally recognized musical, written, and film entertainers.· Assisted in the design and layout of text and photo/art submissions using PageMaker and Photoshop.