David Wingerson Email & Phone Number

Chicago, Il, Us

Supported the administration of Navigant’s private cloud eDiscovery processing infrastructure across diverse hardware, and operating systems. Provided recommendations including hardware, software, policies, and procedural changes to improve efficiency, security, and overall profitability. Developed and implemented custom solutions for complex issues. Assisted with the implementation of various system and software deployment automation efforts. Supplied eDiscovery SME analysis and recommendations. I functioned as the primary IT point of contact for LAW processing environment. Implemented NetSupport Remote management software. Created highly customized eDiscovery production VM template. Supported eDiscovery analysts and engineering staff within the Disputes & Investments practice.

Primary point of contact for IT staff to maintain legal services infrastructure. Designed and maintained systems including VM Ware based LAW Prediscovery processing lab and data import/export stations. Supported remote access technologies SFTP and NetSupport. Researched, evaluated, and integrated new software and hardware solutions. Documented performance and testing metrics, processes, checklists, and other internal procedures. Mentored and trained internal production staff with LAW, SQL, DT Search, RegEx, and other industry software. Scripted solutions for production work and automation. Worked with dev team providing requirements and details to create custom tools. Collaborated on special request projects to provide out of the box solutions to meet our clients needs. Assisted with day to day data processing as needed or due to complexity. Performed shipping/receiving, staging, and data sanitization of client media at our collocated facility in Equinix.

Boxborough, Ma, Us

Supported Digital Reef clients with software installation, binary upgrades, and software related issues on Linux (Red Hat & Centos) based systems remotely via webex or via SSH shell. Created data transition template for importing data from Digital Reef into LAW Prediscovery via EDRM XML. Maintained existing LAW PreDiscovery environment. Assisted with day to day discovery operations.

Reston, Virginia, Us

Redesigned and implemented eDiscovery processing lab environment both software and hardware on virtualized platform using VMware ESXi 4.0. Built custom version of windows XP SP3 for data processing environment utilizing NLite and other pre-installation features. Established standardized procedures including both project an evidence naming conventions. Designed processes for evidence receipt an tracking. Assisted with the development of a web based tracking system for evidence and media. Managed eDiscovery lab environment setup, maintenance, documentation, both hardware an software, VMs, and all related integrations. Created master source application deployment script for automated software installation. Bench marked data processing throughput and collected associated relevant metrics. Assisted with the deployment of centralized storage solution. Tested and integrated Eqivio with LAW in our processing environment. Trained internal staff on conventions, procedures and processing environment. Processed day to day eDiscovery projects. Completed Relativity admin training.

Us

Managed day to day electronic data discovery projects. Designed custom eDiscovery solutions including case templates, creating and/or contracting development of utilities and SQL scripts, consulting and integration of 3rd party solutions for highly customized projects. Fulfilled day to day help desk needs for inner office and satellite offices. Further developed standard operating procedures for data management (staging, processing, quality control, archiving, and removal). Implemented imaging system for quick redeploy of eDiscovery and desktop workstations establishing a uniform software solution. Managed and organized inventory of eDiscovery, Imaging, and IT departments. Built and managed client access FTP Server using Filezilla Server and cacert.org (for SFTP SSL support). Implemented remote access solution for internal staff which is LAW 5.0 compatible. Designed and co-developed refacing of company website sequentialinc.com. Established procedures and tools for audio and video editing / clip creation. Managed networking and storage needs for all production environments. Redesigned network architecture and co-managed building of eDiscovery lab.

Provided client specific technical assistance, custom solutions, version migration across a variety of system environments for the following products: LAW 5.0 Prediscovery, LAW 4.0, LAWtsi, Z-Print, Loadfile Pro, Image Inspector, Stormi, StormX, StormCE and Prophet. Supported ICE software In conjunction with the following applications and technologies: SQL, Access, ADS databases, Peernet, Informatik, Zans Image printers, Core Microsoft Office products, Lotus Notes, Webex, Citrix Gotoassist, Gotomeeting, Ultraedit, Textpad, Iffanview, Imaging Professional, Quickview Plus, Filezilla,VNC, Adobe Acrobat and ISIS/Twain based scanners. I developed test equipment and documentation for examining damaged Sentinel Protection license keys. I developed several in-house customized utilities using Visual Basic HTML and VBScript to increase productivity of the support team. I assisted in the QA and Beta testing processes for ICE software and resolved escalated support issues.

New York City, Ny, Us

Please see the above "Discovery Service Center Agent at LexisNexis Applied Discovery"

Please see the above "Discovery Service Center Agent at LexisNexis Applied Discovery"

Us

Provided client specific technical assistance, custom solutions, version migration across a variety of system environments for the following products: LAW 5.0 Prediscovery, LAW 4.0, LAWtsi, Z-Print, Loadfile Pro, Image Inspector, Stormi, StormX, StormCE and Prophet. Supported ICE software In conjunction with the following applications and technologies: SQL, Access, ADS databases, Peernet, Informatik, Zans Image printers, Core Microsoft Office products, Lotus Notes, Webex, Citrix Gotoassist, Gotomeeting, Ultraedit, Textpad, Iffanview, Imaging Professional, Quickview Plus, Filezilla,VNC, Adobe Acrobat and ISIS/Twain based scanners. I developed test equipment and documentation for examining damaged Sentinel Protection license keys. I developed several in-house customized utilities using Visual Basic HTML and VBScript to increase productivity of the support team. I assisted in the QA and Beta testing processes for ICE software and resolved escalated support issues.

Mountain View, California, Us

Fielded end-user queries and aided customers with the installation of all versions of both ItsDeductible and TurboTax. Resolved all system issues preventing the installation, usage or integration and importation of information from ItsDeductible to TurboTax via operating system maintenance, software updates and patches. Reported errors for statistical analysis and resolution based troubleshooting and diagnostics.

Atlanta, Ga, Us

Assisted customers with high speed internet, home networking, cable television, telephony and email issues. Provided solutions for data and telecommunications services and aided customers with product installations by phone, email and chat. Resolved technical issues over various operating systems (Windows & Mac). Configured and installed both wired and wireless networks in home and small office environments.

Contracted through Sapphire Technologies on an as needed basis. Responsibilities at Shire included helpdesk/phone support, printing and plotting, troubleshooting and administration of the WAN. I also developed a single client software installation package which automated the Citrix client installer, a telephony dialer and VPN software installations.

Co-developer of Vertigo Chat a peer-to-peer chat program. Responsibilities included website development with HTML, CSS, SSI and Flash using Swish 2.0. Implemented CGI/Perl and PHP scripts, general management and server maintenance on Linux based Apache servers. Installed and configured Chillisoft ASP on Sun Cobalt servers over SSH remote connection and FTP.

200 Applied Parkway, University Park, Il, Us

Supported in-house software Agency Manger 6.0 – 6.30. Responsibilities included the installation and configuration of client computers spanning across a diverse collection of network environments, including Novell 4.0 5.0, NT4 and 2000 and some Citrix clients. Repaired corrupted Dbase4 databases using DOS based utilities to rebuild, reindex and recover damaged records over remote pcAnywhere connections. Configured printers in both local and client/server environments with DOS support.

Ringtail Certified Technician (Rct)

Concordance Certified Professional (Ccp)

Law 5.0 Prediscovery

Mcse Nt 4

Comptia A+, Software & Hardware

Education record