Focused on fortune 100 customers. Directed the relationship with strategic customers to drive substantial revenue for the company. Management of all programs and projects, including contract compliance, developing and identifying new sales opportunities through operational excellence and customer relationship building.• Grew revenue from $XM to $XXM, a six-fold increase in 7 years, including P&L management.• Improved profitability by 20% annually through vendor negotiations, automation and optimization techniques.• Leader for over 100 cross-functional team members, with 5% turnover and 2% returning.• Overall leadership for data center migration project for 8000 applications with minimal incidents, only .026% tickets, completed in 6 months with a cross-functional project team of 167 individuals.• Led the design, continuous improvement, implementation and operations for various Cloud and Compute Solutions.o Private Cloud Utility – most successful and profitable at CBTS, due to cost reductions of 21% and tactical leadership of VM growth of 1000%. Supporting up to 6000 VMs in 8 data centers globally.o Commercial Hosting Cloud – hosting 70+ applications generating GE over $5B in revenue operating in 2 data centers supporting up to 1000 VMs in 140+ virtual DMZs.o Day2Ops Service – supporting AWS, Azure and the Verizon Private Cloud. Included DevOps Engineers and Project Managers. Supporting 1200+ nodes in 116 VPCs. The team used Jira to track and manage Agile Automation/Development activities.o Infrastructure as a Service (IaaS) – systems in multiple secure environments generating $2M annually, grew from $0 in 2 years. These systems supported Cassandra/Big Data and Docker/Kubernetes workloads. • Innovative Big Data Hadoop virtual solution generating over $3M annually, operating in multiple DCs within 30 days, expanded by 300% in 6 months, initially for short-term use and continues generating revenue after 3 years.

Focused on fortune 500 customers. Led all Business Development, Delivery and Operations, including P&L responsibility. • Managed MPLS migration project for 1500+ locations. Project completed in 18 months, six months ahead of schedule and under budget• Developed VOIP Utility Program saving customer over $300 per month per branch location

Provided the highest levels of consultative expertise to customers through generating new engagements for all Professional Service Engineers specializing in systems, networking and security projects. Managed overall $7M P&L while maintaining an emphasis on profitability. • Performed business development activities with account executives and customers to define project scope. Developed SOWs for customers outlining project activities, resourcing, pricing and deliverables• Managed the engineer’s performance and development while coordinating the daily scheduling and management of projects while ensuring exceptional customer satisfaction and working all customer issues to resolution• Recruited and managed all engineering needs for projects that exceed existing staffing capacity

Documented and supported all internal IT Applications, Systems, Network, Backups and Administrative functions. • Designed, migrated, implemented and supported IT environment during company divestiture

Planned, implemented and managed numerous large-scale projects for various enterprise customers which included office and data center relocations, Asset Management, Active Directory, Systems, and Application projects. • Recruited, trained and managed CBTS and customer engineers and administrative team members• Developed new customer opportunities, created contracts, negotiated, finalized, staffed, implemented and supported projects