• Critical contributor that is responsible for budgeting process and final budget creations for 160+ company owned stores. • Assist with completion of annual operating plan for entire company. • Responsible for creation, management, and accuracy of weekly P&L report.• Responsible for distribution of period end G/L detail reports.• Provide support to senior management and operations through recurring reports. • Identify and report on areas of financial concern such as food cost, labor cost and controllable expenses. • Educated and trained field leadership teams and other non-financial departments on financial concepts, statements, tool, fiscal responsibility, financial health and policies. • Responsible for calculation of store and field personnel quarterly bonus. • Responsible for Executive reporting, analysis and presentations on a period, quarterly and annual basis.• Responsible for the reporting of sales on a daily, weekly and period basis for all company restaurants. • Assisted with development and roll out new labor guide and routines for company restaurants which included building a labor guide and training the restaurant managers on the routines / system.• Implemented data visualization and dashboard reporting for field personnel to assist with analyzing and controlling labor on a daily basis.• Ad hoc reporting as requested.

Sales Performance Strategy Analyst (July 2015 – Present)• Responsible for budgeting and forecasting of invoiced revenue in excess of $160MM across three product lines.• Responsible for building, managing, assigning, evaluating, & reporting sales targets and results for sales colleagues across three product lines.• Provide regular detailed reporting for pipeline management, lead tracking, and daily sales performance for entire US sales organization.• Implemented data visualization and dashboard reporting for executive leadership.Operations Analyst (November 2014 – July 2015)• Developed and maintained reports that tracked operational metrics such as call volume, order discounting, etc. to support day to day operations.• Developed and implemented dashboards for recurring daily reports.• Various ad-hoc reporting duties to support strategic management decisions.• Developed, implemented and maintained a sales performance evaluation program used across the entire US sales organization.Customer Support Analyst (October 2012 – November 2014)• Assists customers in gaining the most value from our products and services by identifying additional product, training needs and unique approaches or work-arounds to resolve issues.• Provide continuous coverage of incoming call queues and use of the KCS database to respond to customer inquiries as they relate to Sage products and/or operating environments.• Submit knowledge articles for publishing in the knowledge base according to established procedures and policies which includes reviewing documentation prepared by others.• Escalates unresolved customer issues with all pertinent information included to appropriate resources.

• Use of internal databases to examine data and create regression models to explain trends.• Use of internal databases to examine data and create scoring models to benchmark current system wide performance.• Use of SIMMS database to identify markets for future expansion in order to support the company growth target.• Creation of documents for companywide training workshops in sales building.

• Assist clients in the purchase and sale of commercial and investment real estate opportunities through successful contract negotiation.• Analyzed financial viability of candidate properties for purchasers.• Drafted accurate, executable contracts for real estate transactions.• Consulted with various sources to ensure accurate pricing in order to maximize property value.• Communicated with clients, banks, lenders, attorneys and government authorities.• Generated and maintained accurate client files.• Generated and updated marketing materials for listed properties.• Utilized various marketing venues for listed properties.• Successfully increased sales and developed new business opportunities through aggressive local marketing.