David Wormus Csam Email & Phone Number

Olathe, Ks, Us

Kansas City, Ks, Us

• Responsible for daily ongoing asset management support as part of an ITAM team.• Ensures that software licenses, hardware standards and related processes/procedures adhere to the organizational requirement. • Responsible for monitoring, reviewing, and working customer requests assigned to the ITAM Team. • Use BMC RemedyForce to track and work incidents and purchase orders that are assigned to the ITAM team.• Perform day-to-day purchase request operations in support of the hospital system. • Contribute to various projects and compliance initiatives as assigned and following procedure and processes as instructed. • Act as warehouse Supply Chain backup support, including the verifying of product orders to be shipped. • Serves as liaison between ITAM teams, while coordinating employees and co-workers to solve problems related to ITAM and provide solutions and improve processes.• Analyze purchase records and other entitlement information (including contracts and enterprise agreements.) to make sound decisions. • Maintain and update ITAM asset records, contracts, maintenance agreements and associated relationships in the ITAM repository.• Understand and use current utilization and installation ITAM processes.

Shawnee Mission, Ks, Us

• Maintain hardware asset and software license key repositories according to company policy, processes, and procedures.• Notify management of low and out of stock IT Asset items and assist with the purchasing.• Receive and track new hardware and software into inventory. • Assist with software maintenance renewals by running software scans and comparing them to software titles installed and utilized, then contacting vendors to purchase and reconcile the differences. • Perform inventory management and equipment disposals. • Monitor and reconcile the enterprise Fixed Asset Register and ensuring asset hardware and software changes are allocated correctly amongst departments and equipment descriptions are maintained correctly. • Create reporting that shows software installations, hardware deployments and discrepancies in both areas using department KPI’s. • Worked on and developed process improvements and updated asset management procedure documentation. • Assist with budgeting related to hardware and software, tracking expenses and purchases, entering, and updating data, researching discrepancies, and producing reports.• Perform fixed asset testing and repairs and worked on hardware and software audits.

Seattle, Wa, Us

• Purchased supplies used at the facility and tracked products being shipped thru the facility. • Performed daily reporting, showing the number of packages scanned hourly, number of orders received, number of packages shipped and total employee hours worked. • Responsible for inventory control including product counts and order correctness for approximately 50,000 packages a day and for the repackaging of several hundred damaged packages each shift. • Resolved customer inquiries regarding deliveries, logistical issues, missing merchandise and replacing damaged product. • Maintained quality service by establishing and enforcing organization standards and performing workflow analysis on problems dealing with space, injuries, and facility efficiency.• Trained employees in computer work, shipping, sorting, repackaging, loading requirements and purchasing product.

St. Louis, Mo, Us

• Worked with vendors and purchased the following equipment for the IT Department: office supplies, consulting contracts, software, licenses and hardware.• Managed $200,000 worth of Microsoft licensing and other software packages for Applebee’s/DineEquity. • Averaged 150+ customer service support calls monthly to setup computer user accounts, provide solutions to computer issues and to order and purchase computer equipment. • Produced monthly reports in Microsoft Excel and other software packages for executive management showing company available software licenses, hardware equipment and computer network performance. • Created monthly reporting for computer network performance of 300 computer servers, number of network accounts added/deleted, server drive memory and space, server uptime/downtime statistics and per server utilization for capacity planning.• Responsible for asset managing over $300,000 of computers, equipment and office supplies. • Performed nightly backups of all devices attached to the company computer network.

• Promoted several times based on performance and the ability to develop key skills needed for advancement. • Purchased equipment and software licensing (Microsoft Office, PC’s, monitors, printers, and servers).• Managed $1,900,000 in inventory, including: 600+ Microsoft Office licenses, 300 servers, 600 personal computers, 600 monitors, 40 switches and routers.• Generated monthly reporting for executive management showing how the company computer network functioned. Information included server space availability, disk space utilization, network bandwidth usage and the number of network users, allowing management to develop long term plans for capacity planning and expansion.• Developed reporting for the tracking of inventory, both hardware equipment and software licensing. Information reported on included computer servers, licenses, personal computers, monitors, switches and routers. Provided the following information for each item: serial number, operating system, amount of memory, processors, computer and monitor models, user name, location and department. • Provided one-on-one training to employees and developed end-user informational tip sheets ranging in size form 1 – 10+ pages. • Tracked discontinued computer devices, hardware equipment and software licenses. • Coordinated with Deloitte the yearly computer department hardware and software license audit. Responsible for answering auditor questions and providing documentation and reporting. • Utilized software for tracking employee and customer call tickets: showing when the issue was resolved, date ticket was closed, how the issue was resolved, what caused the issue, time each ticket was opened, severity of issue, and ticket solution. • Setup user PC’s and networked to system, providing end-user training as needed.