David Siu Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Configured systems (AWS, Google Workspace, Snowflake, MDM, Zoom, Slack)Evaluated new workflows for security, interoperability (including Google<>Microsoft compatibility solutions), and complianceIntegrated over 200 users from major merger and acquisition activities.Drove company-wide Slack Enterprise Grid migration from initial outreach to completed migration in 2 months.

First IT support specialist at Datavant- developed support collaboration, efficiency, and redundancy while company size quadrupled (75-300+) in one year.MDM/DEP for Macs including supplier relationship development and beta-phase manual DEP enrollment. Snowflake administrator - managed access control roles and external sharing, proactively monitored data governance capabilities for potential implementation.Compliance and Customer Security Assurance - developed third party risk management program to comply with FedRAMP controls. Managed customer assessment requests and maintained alignment with current systems configuration and compliance frameworks.

Contracted to handle IT support requests

Burbank, California, United States

Worked with client to create and document all rules and procedures involving players for TwitchCon LAN tournament.Interacted with over 700 competitors to help with technical issues and answer questions about tournament rules and policies for multiple tournaments.Co-led and trained a team of 20 stage admins to help with competitors’ basic technical issues and rules inquiries during tournament.Set up observing computer and operated in-game camera for Twitch Rivals live broadcast, reaching over 35,000 viewers per day.

Los Angeles, California, United States

Executed all necessary duties for running weekly events including set-up, breakdown, merchandising, and check-in.Promoted team and sponsors to over 100 attendees per week.Operated online stream for career workshop event, reaching over 16,000 viewers online in 4 hours.

720 Olive Dr, Ste E, Davis, California 95616

Performed necessary duties as a bike mechanic including tune-ups, builds, regular maintenance, and wheel building.Helped with customer service, sales, and store management when owner was not available.

San Jose, Ca

Rehired for the past three summers for my dependability and out of the box ideas at SEMI.Created formula strings and visual basic macros in excel to link and streamline company data sheets to increase efficiency and greatly reduce forecasting errors and correlate data on multiple venues owned by a company.Assisted in organizing, reporting, and writing articles on international symposiums and VIP meetings.Began developing a new product correlating internal company data and external company trends in order to increase sales offeringsConducted Internet research and established formal contact to add entries to databaseCreated informative promotional videos on methodology for gathering database information and available products based on company database.Processed user account payments at company trade show for spots for the following year and company product subscriptions.