David Trollope Email & Phone Number

Porter, Tx, Us

Spring, Texas

Update/create access level groups within Lenel and other software platforms utilized by ExxonMobil Houston Campus (EMHC).Provides quality assurance of Security Operations Center (SOC) processes by maintaining accurate records ensuring data integrity and compliance.Collects, models, and presents data to evaluate trends using Microsoft Excel and Crystal Reports for campus security managers.Set up and controlled user profiles and access levels for Lenel to ensure security of data and system operation.Administers, supports and monitors databases by proactively searching. modifying, and deleting obsolete security badges and profiles.Conducted security reviews using badge traces and video to assist investigations conducted by security managers.

Exxonmobil Main Campus, Spring, Texas 77389

Oversees the Security Operations Center (SOC) of the ExxonMobil Corporation covering approximately 600 acres of campus property.Responsible for mitigating security and related operational risks to our associates, data, and physical assets from the SOC.Responsible for providing detailed oriented alarm monitoring services via Lenel On-Guard and VidSys alarm monitoring systems for 19 buildings, three parking garages, and four gates on ExxonMobil campus.Maintain continual liaison with local law enforcement authorities, on-property law enforcement, EMT Personnel, and (On-Site) Security Staff.Supervised grounds, employee entrances and exits and security officers on duty.Using downloaded data from Lenel On-Guard software, prepared Microsoft Excel reports for Security Manager.Monitored property and investigated any areas of suspicion.Recorded incident reports with detailed accounts of occurrences.Manage a communication suite to include multi-line telephones, radios, instant messaging client (Skype for Business), and other IP-based communication tools.Trained 10 new security officers in a two-year period.Mentored new hires, resulting in stronger staff development and increased productivity.Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Houston, Texas Area

Oversaw monitoring/assessment of Lenel OnGuard electronic security systems such as fire detection, electronic access control, closed circuit television (CCTV), alarms systems, and other building systems to deter and protect against all illegal and unauthorized activities.Maintained a strong sense of teamwork and executed programs by communicating with colleagues to ensure consistent security.Provided primary customer support to Noble internal and external customers in matters concerning safety and security.Investigated alarms and dispatched security patrols and alerted City Emergency Services as needed.Collected alarm data for analysis by Accounts Manager/Security Manager.Lenel administrative duties included setting up Lenel accounts for all operations center personnel, setting up cameras with devices, and setting up time zones.Trained 20 personnel on operations of Lenel and operations in the operations center.

Humble, Tx

Provided security, access control, and customer service for access gates of rig fabrication yard.Completed full building, parking lot, and grounds patrols every hour to spot and investigate concerns.Handled and reported any emergency situations to the appropriate authorities and supervisors.Signed in vendors to security access logs and directs them to appropriate office for requests.Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public.Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations.Remained flexible in rapidly changing environments and adapted to developing situations.

Houston, Texas Area

Worked with RCC Consultants and other technicians to test radio reception and digital Bit Error Rate of Motorola's new digital radio system; Met city of Houston's standards of coverage and specifications.Applied troubleshooting procedures and experience to identify and fix computer, GPS, and radio problems.

Houston, Tx

Trained, mentored, and counseled 20 security officers in Command Center Operations, Shift Leader responsibilities, and various personal and professional conduct and performance.Monitored property and investigated any areas of suspicion.Recorded incident reports with detailed accounts of occurrences.Supervised grounds, employee entrances and exits and security officers on duty.Monitored work of contractors in design, construction and startup phases of security systems.Demonstrated commitment to public safety by patrolling events and well-populated establishments.Worked with building management to implement company safety programs and awareness, reducing workers' compensation costs.

Houston, Texas Area

Monitored 130 cameras; Identified, reviewed and saved recorded over 100 incidents on Lenel Security System; sent report and copies to security manager for proper disposition.Controlled access to 230 card reader restricted doors and gates; ensured proper security levels.Lenel Security System administrative duties included pairing cameras with devices, setting up time zones for times doors to open, and building personnel profiles for officer's access.Created access badges through Lenel; issued badges to clients and explained their access.

Splendora, Tx

Installed and upgraded satellite television service for Houston Area customers; received excellent feedback from customers through supervisor of performance - repeat service requested by name.Trained new technicians on installation and repair of DirecTV satellite system in customer's home.

Pope Afb, North Carolina

Challenged team to greatness; Communications and Information Team annual award winnerUnrivaled coach; energized personnel; secured nine top performance awards for personnelLed training for three Reserve units while overcoming equipment shortages; fortified total force Orchestrated proficiency check program; eliminated redundancies; saved 192 monthly man hoursCreated training record review checklist; instituted standard format for squadron; eased processConverted paper training records to training database; simplified training matrix/metrics process Instructor inspection team member; validated certification and qualification of 100 instructorsInvigorated training; incorporated qualification training prerequisites; removed over 20 errorsAuthored developmental course exams; validated knowledge and skills; graduates ready to leadEdited three text books; fixed over 50 mistakes; lauded by training specialist as best in squadron

Keesler Afb, Mississippi

Led a team of instructors that researched, designed, and tested new computerized radio simulators; saved Air Force $4.5 million; efforts helped win Air Force Productivity Excellence and Air Education Training Command General Edwin W. Rawlings Team Awards in 2002.Oversaw course operations consisting of one civilian, four military personnel, and the supervision of students attending the Radio Communications Systems course in United States Air Force.Coordinated implementation of new training course program with Air Force Career Field Managers and squadron training managers; resulting in zero delays in starting new program.Developed instructional concepts, plans, and programs to meet requirements impacting operations.Taught basic and advanced radio communications principles in fixed and tactical radio systems.Excellent student feedback/ instructor performance review led to Instructor of the Quarter twice.

Master Of Business Administration - Mba, Business Administration And Management, General, 3.67

Activities and Societies: Delta Mu Delta - Business Honor Society

Bachelor Of Science (B.S.), Human Resources Management

Activities and Societies: Delta Mu Delta - Business Honor Society