David W. Email and Phone Number
Enthusiastic and dynamic training expert with a passion for helping people grow and develop. Strong understanding of adult learning theory paired with Design Thinking and Instructional Design concepts. I am skilled at identifying gaps and creating efficiencies resulting in an improved work environment. I love finding new technologies and tools that help us work better.
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Senior Instructional DesignerM Financial Group Jul 2021 - PresentPortland, Oregon, UsSince joining M I've completely revamped and built all WalkMe workflows for our insurance case creation software. This project provides end to end instructions, at time of need, to teach users how to navigate the entire system. I have also served as the lead instructional designer for three strategic initiatives across the organization.
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Senior Learning Development ConsultantSimple Finance May 2019 - Jun 2021Portland, UsAs a Senior L&OD Specialist I maintained our LMS system, delivered in house created professional development courses, and trained five new hire classes completely virtually. Two classes of which happened simultaneously. In addition I ensured timely and accurate reporting of all training metrics to Senior Leadership. -
Learning & Od SpecialistFirst Tech Federal Credit Union Jun 2012 - Apr 2019Hillsboro, Oregon, UsDelivered new employee orientation, conducted needs assessment on training gaps, enterprise wide systems training. Partnered with business unit trainers and key stake holders for cross collaboration of training efforts. -
Payment Service RepresentativeFirst Tech Federal Credit Union May 2011 - Jun 2012Hillsboro, Oregon, UsProcessed complex payment transactions on behalf of members and identified potentially fraudulent transactions.
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Call Center RepresentativeFirst Tech Federal Credit Union Nov 2010 - Apr 2011Hillsboro, Oregon, UsResponded to member inquiries in a timely and efficient manner via phone and email.
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Head GuardTualatin Hills Parks And Recreation District Jan 2009 - Jun 2012Beaverton, Or, UsEnsured patron safety, delivered swim classes for all ages, and trained new employees. Served as leader during special events. -
Multil-Channel SpecialistTarget Apr 2007 - Dec 2008Minneapolis, Mn, UsResolved guest concerns via phone, email and written correspondence. Rolled out multiple guest service pilot projects such as Target Rx. Designed and implemented professional responses for youngest of Target guests to executive level replies. -
Apple Campus RepresentativeApple 2005 - 2007Cupertino, California, UsSuccessfully marketed and promoted Apple to the campus student body and staff. Executed cross departmental promotions for advertising, training and symposiums.
David W. Education Details
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St. Cloud State UniversityEducation
Frequently Asked Questions about David W.
What company does David W. work for?
David W. works for M Financial Group
What is David W.'s role at the current company?
David W.'s current role is Senior Learning Development Designer at M Financial.
What schools did David W. attend?
David W. attended St. Cloud State University.
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