I am an IT General Manager and Vendor Management Specialist, developing and delivering customer-focused IT services for start-up and SME businesses and major corporate clients to drive efficiency.Most recently I spent 5 years with Bleum, joining them in London as their Operations Director before relocating to China to take on roles as Vice President - Engineering and General Manager. My earlier career includes: Vice President of Insigma HengTian Software: and Managing Director (China) of Strategic System Solutions. I have a proven track record managing successful key account relationships to maximise profits and customer satisfaction while building and developing large, specialist IT teams with diverse verticals and engagement models. This includes leading the turnaround of Bleum’s development team, as General Manager, to significantly improve customer satisfaction and reduce team attrition. Additionally, I can leverage my deep knowledge of business security compliance requirements, often in highly regulated industries, to mitigate risk while working across matrix environments to influence and maintain key stakeholder relationships up to board level. My areas of expertise include:☛IT General Manager / Operations Leader☛Vendor Management ☛Delivery Management ☛IT Team Leadership (up to 25 direct reports)☛Global Stakeholder Engagement ☛Programme & Project Leadership ☛Software Development Outsourcing ☛Talent Management ☛Contract Management / Negotiations☛Executive Board Member & Advisor☛Corporate Governance ☛IT Management ☛Business & IT Infrastructure Establishment ☛Change Management