David X. Email & Phone Number

United States

United States

•Developed and implemented client-specific solutions on the SmartSimple platform, a leading SaaS solution, ensuring adherence to project requirements and timelines with a 100% success rate.• Adhered to project management protocols, ensuring all necessary approvals for system modifications were obtained beforeimplementing configuration changes.• Conducted thorough internal QA processes, resulting in 100% client satisfaction during Client UAT and final implementation.• Actively participated in project meetings to assess customer needs and ensure effective collaboration.• Leveraged experience to plan and assist in managing platform development and deployment projects efficiently

• Enhanced top-selling products for the top 10 North American banks by 30% through the implementation of SaaS end-to-end solutions.• Collaborated with cross-functional teams, including management, development, and support, to prioritize resources, resulting in a 20% increase in task turnover rate.• Acted as the primary point of contact with client stakeholders and third-party vendors to identify project developments, roadblocks, and business needs. • Organized and conducted product demos with clients, providing training on workflows and functionalities.• Facilitated client meetings to communicate project plan obligations, progress, and product/service strategies.

Ontario, Canada

• Conducted quality control checks using SQL queries and software built in-house (Vision Roadware).• Produced and reviewed SOP documentation for efficiency in business processes and workflows.• Advocated for process improvement methods to increase team efficiency for multiple departments. • Increased productivity by 70% for several projects using LiDAR data, and strong decision making.• Improved municipal road and highway conditions by 80% by providing clients with accurate geoprocessing models, GIS mapping, and road ratings.• Perform all aspects of GIS processes associated with creating, collecting, organizing, mapping, editing, and analyzing spatial data.

New York City Metropolitan Area

• Assisted with the review and revision of business transactions, agreements, and other legal documents.• Produced legal research and preparing memorandum for attorneys to solidify case studies.• Drafted letters and formal notices for attorneys to be sent to clients and business partners.• Collaborated with clients to create and review patent development strategies.• Used Excel to handle and manage patent information within the company database.