David Yamauchi Email & Phone Number

Dallas, Texas, United States

San Antonio, Texas

Drive the overall profitability of the site, while operating within the compliance guidelines. • Successfully increase profitability from -$288K in FY 2019 to $384K YTD through November FY 2020• Improve retail sales and wholesale channels to generate repeatable and consistent revenue• Achieve 0 non conformities in FY 2020 R2/ISO/OHSAS audit• Effectively manage 14 employees to exceed production and sales goals• Coordinate logistics of customer pickups with DOT driver and box… Show more Drive the overall profitability of the site, while operating within the compliance guidelines. • Successfully increase profitability from -$288K in FY 2019 to $384K YTD through November FY 2020• Improve retail sales and wholesale channels to generate repeatable and consistent revenue• Achieve 0 non conformities in FY 2020 R2/ISO/OHSAS audit• Effectively manage 14 employees to exceed production and sales goals• Coordinate logistics of customer pickups with DOT driver and box truck driver• Assist other sites by taking overflow material for processing and resale Show less

Cibolo, Texas

Implement and manage ISO 9001:2015 quality management system to improve customer satisfaction, cost reduction, and drive organizational results. • Created and implemented Standard Operating Procedures• Conducted Root Cause Analysis to identify process and procedure gaps• Analyzed data trends, developed action plans, and implemented improvement measures• Lead calibration meetings to measure current performance and procedural gaps• Efficiently performed frequent internal… Show more Implement and manage ISO 9001:2015 quality management system to improve customer satisfaction, cost reduction, and drive organizational results. • Created and implemented Standard Operating Procedures• Conducted Root Cause Analysis to identify process and procedure gaps• Analyzed data trends, developed action plans, and implemented improvement measures• Lead calibration meetings to measure current performance and procedural gaps• Efficiently performed frequent internal audits with employees to verify procedural compliance and provided real time training as necessary • Advised executive teams on identification and measurement of performance metrics while developing improvement solutions Show less

San Antonio, Texas Area

I provide supply chain management leadership to ensure effective sales performance, merchandise management, purchasing, cost control and staff management. In addition, I implemented purchasing strategies to decrease merchandise costs through purchasing $122K in excess merchandise and selling $105K in excess merchandise to other Aramark market centers.Key Responsibilities:• Direct inventory management and planning to drive increased revenue through productive cost management and… Show more I provide supply chain management leadership to ensure effective sales performance, merchandise management, purchasing, cost control and staff management. In addition, I implemented purchasing strategies to decrease merchandise costs through purchasing $122K in excess merchandise and selling $105K in excess merchandise to other Aramark market centers.Key Responsibilities:• Direct inventory management and planning to drive increased revenue through productive cost management and implementation of effective purchasing strategies in order to achieve corporate objectives. Coached and mentored employees to be promoted into Merchandise Control Manager, Route Sales Representative and Direct Order Entry Clerk roles.• Implemented purchasing strategies to decrease merchandise costs through purchasing $122K in excess merchandise and selling $105K in excess merchandise to other Aramark market centers.• Slashed merchandise costs from 23.7% in FY 14 to 20.5% in FY 15, which led to $422K in cost savings throughout a 1-year period. Saved the company $126K annually by utilizing an increased amount of used garments to fill orders.• Increased MDS margins from 15.5% to 43.5%, resulting in $98K in enhanced revenues. Grew emblem margins from 10.6% to 32.2%, increasing revenue by $158K.• Oversaw all aspects of a new account installation comprising 240 retail locations and 20 manufacturing departments, generating $30K in revenue per week. Show less

San Antonio, Tx

I led all aspects of office operations, including managing all aspects of customer service delivery and performance and improving overall resolution of all client problems and complaints. Generated comprehensive reports, including field management reporting, key performance metrics, and base business growth reports.• Reduced new account installation timeline by an average of 3 days through effective expedition of new account packets.• Collaborated with District Managers to resolve… Show more I led all aspects of office operations, including managing all aspects of customer service delivery and performance and improving overall resolution of all client problems and complaints. Generated comprehensive reports, including field management reporting, key performance metrics, and base business growth reports.• Reduced new account installation timeline by an average of 3 days through effective expedition of new account packets.• Collaborated with District Managers to resolve invoice concerns within a 1-day timeframe to maintain SOX audit compliance.• Successfully implemented a new program to guarantee 2-hour call back and 1-week resolution of client service calls. Show less

Austin/San Antonio, Tx

I oversaw sales and business development initiatives of both Sales Representatives and Sales Managers, including recruitment, coaching, training, and performance management. Key Responsibilities:• Conducted weekly and quarterly visits to top tier accounts, focusing on the top 52 revenue producers, to proactively resolve accounts in jeopardy, resolve service concerns and maintain productive business relationships.• Effectively coached Route Sales Representatives in sales and… Show more I oversaw sales and business development initiatives of both Sales Representatives and Sales Managers, including recruitment, coaching, training, and performance management. Key Responsibilities:• Conducted weekly and quarterly visits to top tier accounts, focusing on the top 52 revenue producers, to proactively resolve accounts in jeopardy, resolve service concerns and maintain productive business relationships.• Effectively coached Route Sales Representatives in sales and customer service techniques to reinforce successful sales and marketing strategies.• Recruited, interviewed and selected Route Sales Representatives while maintaining responsibility for coaching, performance management, and training to improve performance, growth and customer service skills. Show less

Austin, Tx

I conducted a variety of sales activities to develop important sales leads, build valuable client relationships and respond effectively to customer issues and complaints to increase customer retention, drive sales growth and improve sales revenues.Key Responsibilities:• Oversaw all aspects of customer retention, including monitoring customer feedback, resolving customer problems and building positive relationships, in order to maintain customer retention of over 95% within the… Show more I conducted a variety of sales activities to develop important sales leads, build valuable client relationships and respond effectively to customer issues and complaints to increase customer retention, drive sales growth and improve sales revenues.Key Responsibilities:• Oversaw all aspects of customer retention, including monitoring customer feedback, resolving customer problems and building positive relationships, in order to maintain customer retention of over 95% within the fiscal year.• Increased revenue by more than 20% by ensuring accurate billing for lost and ruined products.• Managed daily sales route independently, ensuring prompt delivery of product in line with customer specifications and promoted route growth to enhance profitability.• Collaborated with the sales organization to procure additional business with prospective customers, develop prospects, prepare service agreements and effectively launch new accounts. Show less

Austin, Tx