David Yamauchi Email & Phone Number

Dallas, Texas, United States

San Antonio, Texas

• Drive the overall profitability of the site, while operating within the compliance guidelines.
• Successfully increase profitability from -$288K in FY 2019 to $384K YTD through November FY 2020
• Improve retail sales and wholesale channels to generate repeatable and consistent revenue
• Achieve 0 non conformities in FY 2020 R2/ISO/OHSAS audit
• Effectively manage 14 employees to exceed production and sales goals
• Coordinate logistics of customer pickups with DOT driver and box… Show more Drive the overall profitability of the site, while operating within the compliance guidelines.

Cibolo, Texas

• Implement and manage ISO 9001:2015 quality management system to improve customer satisfaction, cost reduction, and drive organizational results.
• Created and implemented Standard Operating Procedures
• Conducted Root Cause Analysis to identify process and procedure gaps
• Analyzed data trends, developed action plans, and implemented improvement measures
• Lead calibration meetings to measure current performance and procedural gaps
• Efficiently performed frequent internal… Show more Implement and manage ISO 9001:2015 quality management system to improve customer satisfaction, cost reduction, and drive organizational results.

San Antonio, Texas Area

• I provide supply chain management leadership to ensure effective sales performance, merchandise management, purchasing, cost control and staff management. In addition, I implemented purchasing strategies to decrease.
• Direct inventory management and planning to drive increased revenue through productive cost management and… Show more I provide supply chain management leadership to ensure effective sales performance, merchandise.
• Direct inventory management and planning to drive increased revenue through productive cost management and implementation of effective purchasing strategies in order to achieve corporate objectives. Coached and.
• Implemented purchasing strategies to decrease merchandise costs through purchasing $122K in excess merchandise and selling $105K in excess merchandise to other Aramark market centers.
• Slashed merchandise costs from 23.7% in FY 14 to 20.5% in FY 15, which led to $422K in cost savings throughout a 1-year period. Saved the company $126K annually by utilizing an increased amount of used garments to fill.
• Increased MDS margins from 15.5% to 43.5%, resulting in $98K in enhanced revenues. Grew emblem margins from 10.6% to 32.2%, increasing revenue by $158K.

San Antonio, TX

• I led all aspects of office operations, including managing all aspects of customer service delivery and performance and improving overall resolution of all client problems and complaints. Generated comprehensive.
• Reduced new account installation timeline by an average of 3 days through effective expedition of new account packets.
• Collaborated with District Managers to resolve… Show more I led all aspects of office operations, including managing all aspects of customer service delivery and performance and improving overall resolution of all.
• Collaborated with District Managers to resolve invoice concerns within a 1-day timeframe to maintain SOX audit compliance.
• Successfully implemented a new program to guarantee 2-hour call back and 1-week resolution of client service calls. Show less

Austin/San Antonio, TX

• I oversaw sales and business development initiatives of both Sales Representatives and Sales Managers, including recruitment, coaching, training, and performance management. Key Responsibilities:
• Conducted weekly and quarterly visits to top tier accounts, focusing on the top 52 revenue producers, to proactively resolve accounts in jeopardy, resolve service concerns and maintain productive business relationships.
• Effectively coached Route Sales Representatives in sales and… Show more I oversaw sales and business development initiatives of both Sales Representatives and Sales Managers, including recruitment, coaching, training.
• Effectively coached Route Sales Representatives in sales and customer service techniques to reinforce successful sales and marketing strategies.
• Recruited, interviewed and selected Route Sales Representatives while maintaining responsibility for coaching, performance management, and training to improve performance, growth and customer service skills. Show less

Austin, TX

• I conducted a variety of sales activities to develop important sales leads, build valuable client relationships and respond effectively to customer issues and complaints to increase customer retention, drive sales.
• Oversaw all aspects of customer retention, including monitoring customer feedback, resolving customer problems and building positive relationships, in order to maintain customer retention of over 95% within the… Show.
• Oversaw all aspects of customer retention, including monitoring customer feedback, resolving customer problems and building positive relationships, in order to maintain customer retention of over 95% within the fiscal.
• Increased revenue by more than 20% by ensuring accurate billing for lost and ruined products.
• Managed daily sales route independently, ensuring prompt delivery of product in line with customer specifications and promoted route growth to enhance profitability.
• Collaborated with the sales organization to procure additional business with prospective customers, develop prospects, prepare service agreements and effectively launch new accounts. Show less

Austin, TX