David Yeo Email & Phone Number

Melbourne, Victoria, Australia

• Responsible for
• Supporting DET services for schools such as Wi-Fi Connectivity, Email Services, Proxy Service and Internet Connectivity.
• Supporting staff and students daily for information technology issues such as Office365, Google, Mosyle, Printing and BOYD issues.
• Maintenance and support of schools’ ICT environment and infrastructure.
• Maintenance and management Server by using: o Windows Server Technologies o Service and management of Windows and Apple devices. o Network Administration
• Running ICT professional development sessions and working collaboratively with the Schools’ Leadership.

Kuching, Sarawak, Malaysia

• Strategic Account Manager for Key Government Sector.
• Managed key accounts portfolio and established long-term client relationship.
• Communicated regularly with client on proposals, offers and issues.
• Recommended solutions and innovative ideas to meet clients’ needs.
• Identified and approached new potential strategic customers to increase sales and achieving sales target.
• Planned, prepared and consolidated proposal and tender offering. o Coordinated customer requirements study. o Facilitated with solution providers for possible solutions and deliveries. o Consolidated inputs from.

• Evaluated market needs and possibilities.
• Developed product strategy and product frameworks.
• Coordinated with stakeholders and teams on product development schedule and deliveries.
• Researched and evaluated security products and capabilities for solution integration.
• Developed marketing plan and promotion roadmap.
• Consulted and promoted to Agencies and Governments.

• Identified customers’ operational requirements in terms of capacity, bandwidth, quality of services, security and resilience.
• Designed and deployed functional networks to improve connection efficiency.
• Configured and installed software, servers, routers and other network devices.
• Monitored new infrastructure to ensure optimal performance.Highlights: Designed and implemented first network infrastructure for Sarawak Government offices across the state’s 12 Divisions, emphasizing bridging of the.