David Y. Email & Phone Number

Mountain View, CA, US

Walldorf, BW, DE

• Led UX design process for projects from concept to implementation, resulting in improved user satisfaction and increased retention rates.
• Delivered 3 new features and 9 feature improvements.
• Implemented new design system that passed new company design standards and guidelines.
• Improved design workflow efficiency by integrating Figma into team.

Walldorf, BW, DE

• Reduced traffic by 10% at San Jose Sharks’ SAP Center with data dashboard reporting game-day attendance and parking lot traffic.
• Assisted user interviews with Nvidia and Cola-Cola.

Walldorf, BW, DE

• Upgraded interface on desktop web, mobile web, iOS, and Android with custom components.
• Fixed an underperforming design that was escalated by one of SAP's customers from Korea, in less than 1 week’s time.
• Led workshop with product managers to define and prioritize pain points.
• Defined the information architecture for a mockup that was well received at SuccessConnect conference.

Walldorf, BW, DE

• Interviewed 10 industry experts through cold outreach and developed user journey for revenue growth planning softwares.
• Moderated design thinking workshops and usability tests with SAP's international customer, Mars Russia. Identified pain points and user needs.
• Translated findings into actionable design recommendations, presented at sprint reviews, and advanced our MVP to design phase.
• Created component library for rapid prototyping that was used across product teams. Rapidly prototyped designs for usability testing.

Boston, MA, US

• Increased engagement and conversion rate for company website by designing and publishing new pages through WordPress.
• Utilized Hotjar heat map data to support design decisions.

Las Vegas, NV, US

• Increased engagement and conversion rate for company website and 4 clients' e-commerce websites through analysis of Google Analytics and Lucky Orange heat map data and making data-driven mockups and design.
• Accelerated company's workflow and increased involvement of 8 clients in their website development by delivering content outlines, style guides, graphic designs, wireframes, and mockups early in project timeline for.
• Spearheaded growth of design process as first UX/UI design intern by introducing Figma, initiating cross-team collaboration on designs, and suggesting addition of user testing and A/B testing.
• Presented my work to project manager, web designer, and CEO and used the feedback received to iterate upon and improve my designs and research.

San Diego, California, US

• Increased trust in Dexcom brand with new diabetes managementapplication for macOS.
• Conducted 15 Zoom interviews and usability tests with Dexcomcustomers to inform design iterations.

Bachelor Of Science - Bs, Human Computer Interaction

Education record