• Serve as a Subject Matter Expert (SME) and Stakeholder Owner for core Event 360 Project Management teams with product/hardware lines (RFID, Advanced Printing, Cvent Studio etc)• Directly support and consult with customers on how to best leverage Cvent’s Solutions through timeline-specified milestones and standardized operations• Manage & take ownership of strategic initiatives within department while articulate business and client needs through appropriate channels such as CLS & support cases• Comfortably lead initiatives on Cvent Studio, and virtual event products and processes • Produce process documentation or initiatives that aid in the success of the team i.e. Scrum Tasks, Champs• Coordinate and lead onsite tech staff and report day-to-day activities back to Project Manger• Master relevant facets of the Cvent platform and associated technologies while effectively identify resources to assist with difficult conversations or escalations• Serve as a point of contact and strategic advisor • Maintain continuing education platform (CLC) and keep up with new hardware, software, systems and processes• Through the submission of CLS', gather timely feedback from customers, peers and other internal stakeholders to help improve the product, processes and team as a whole• Onsite Event assist with print server support and building badges for events, including testing badges and troubleshooting logic• Competently set up event registration areas, including complex events with multiple locations • Assist Project Managers with building and creating RFID planning maps and perform an RFID health-check review for each RFID event assigned• Configure, deploy and manage onsite software/ hardware such as Lead Capture and Session Scanning • Sufficiently train and support clients with onsite software/ hardware• Assist with elements of virtual events such as leading speaker trainings and day-of session support (Standard and Studio)

Integration- Install Video Communication Systems, PTZ Cameras, Wireless Connectivity, Video Walls, JBL Pendant Speakers.- Full integration - planning/reading CAD Diagrams; pulling cable, terminating, building, & wiring racks; hanging speakers projectors, smart tvs, Poly systems & digital signage; programming, and testing. - Years of experience integrating corporate offices, higher ed, houses of worship, medical facilities, retail, and restaurants.Events- Coordinate AV necessities for clients into RFPs then formulate logistics and plan for upcoming meetings. - Oversee Audiovisual Production on-site including all sessions and speaker management.- On-Site A/V/L engineering & full support for events from entertainment to business exhibitions and breakout rooms.

· Produce four weekly services that have resulted an average of 2600 attendees.· Programmed audio/lighting/video for worship services.· Responsible for proper stage set-up and tear down for all worship services and special events-musical instruments, audio equipment, stage props and set designs.· Recruited and trained 40 plus technicians for audio, lighting, and video aspects of each service.· Managed at least 15 people weekly, which helped strengthened interpersonal communication within our team.

Directed the technical portion of Kidway including three cameras, video from two sources, audio from two sources, and moving lights. Lead, organized, scheduled, and trained teams of volunteers on video, lighting, and audio equipment for nine worshipservices weekly. I scripted instructions and troubleshooting theories for the various software and equipment. Recorded live audio, applied sound effects, and edited it all for video presentation. Purchased, upgraded, and maintained all video, lighting, and audio gear while keeping within a budget.Tested new software and equipment frequently and in multiple formats. I also troubleshot all of this equipment and software often times in pressure situations.

Fourth and fifth grade teacher.

Set up and operated the audio for various shows around Disney. Set up and operated the audio, lighting, and pyro for American Gardens Theatre in EPCOT.