Merchant Management Group is the ONLY full service credit card processing company based in Bay County. We've been in business since 2004 and we have a A+ Rating with the BBB. We're members of the Bay County Chamber, Panama City Beach Chamber and Bay County Contractors & Associates. In addition to merchant services, we offer several different POS systems.My role with MMG as the Director of Business Development / Outside Sales is:- Acquire and retain new merchants for credit card processing- Market our products and services through unique marketing techniques- Add new products and services to our product line.- Promote our current merchants through social media- Recruit, hire, train, develop and motivate new Sales Reps- Sign and maintain banking partnerships- Attend weekly networking events

Hamco Business Solutions is a national paper supply company based in Panama City. We provide POS Paper, Thermal Paper, Butcher Paper and hundreds of other items all at discounted prices. For our Gulf Coast customers, we offer FREE, SAME DAY DELIVERY on most of our items.

Renaissance Associates is a National Credit Card Processing Company based out of Dallas, TX. We've been growing since 1997 and we have an A+ Rating with the BBB. We not only help our merchants reduce their monthly credit card processing fees, we also help our merchants grow their business by offering an incredible line of unique marketing products and solutions that I am responsible for managing including:- Lead Generation- Affiliate Marketing Programs- Social Media Marketing- Direct Mail Marketing- Mobile Text Marketing Programs- Whiteboard and Spokesperson Videos- Business Logo Design- And setting up referral partnerships with National companies like ADP and Carbonite.

• Managed the Call Center, Inside Sales Team and the Recruiting and Training Departments.• Created a lead generation program to support both the Inside and Outside Sales Departments.• Increased growth in sales by 100% while reducing the cost of acquisition by 50%.• I reported directly to the CEO.

• Created the Call Center, Account Specialist, Inside Sales and Work-From-Home Teams.• Created targeted lead generation campaigns for the Inside and Outside Sales Teams.• Created direct mail campaigns that was added as a permanent part of our product line.• Completed Sandler Sales Training.• Awarded the “Manager of the Year” and “President’s Gold Circle” in 2012.• Put together events to donate to Ronald McDonald House and Cornerstones of Reston, VA.

• Responsible for the startup of a 120-position 24/7 bilingual call center.• Grew to 170 Sales Reps, 12 Team Leaders and 2 Shift Managers.• Ran several B2C mortgage re-financing and property and casualty campaigns.• Had several Inside Sales Teams that sold marketing data to insurance agents.• Provided business record verification and order processing for different government records.• Also provide pre-employment services such as drug testing.• Clients included UPS, StateFarm, Experian and Ameriquest.• Reported directly to the VP of Operations.

April 1999 – March 2003Site Director – Killeen, TX 2002 - 2003• Turned around a failing 2-branch, 198-position Site.• Restructured the sales management, training, and human resources team.• Clients included MBNA Bank and AT&T.• Reported directly to the Regional VP of Operations.Site Director – Lafayette, LA 1999 – 2002• Turned around a failing 1 Branch, 135-position site• Restructured the sales management, training, and human resources team.• Responsible for daily and weekly budgets.• Worked working directly with our clients to develop and implement campaigns.• Reported directly to the Regional VP of Operations.

Branch Manager, Tallahassee, FL 1998 - 1999• Responsible for the complete start-up of a 126-position branch.• Managed hiring, retention, advertising, sales forecasting, sales planning and inventory control.• Programs involved contacting current and former customers for magazine renewals.• Reported directly to the Regional VP of Operations.Branch Manager, Knoxville, TN 1997 - 1998• Responsible for the complete start-up of an 84-position branch.• Programs involved contacting current and former customers for magazine renewals.• Reported directly to the Regional VP of Operations.Program Manager, Greenville, SC 1994 - 1997• Responsible for managing a 40 station sales floor.• Reported directly to the Branch Manager. Team Leader, Omaha, NE 1993 -1994• Responsible for training and developing Inside Sales Reps.• I reported directly to the Shift Manager.

Inside Sales Reprsentative, Omaha, NE• Responsible for selling publishing renewals and travel clubs.