David Z. Email & Phone Number

Troy, Mi, Us

Friedrichshafen, Baden-Württemberg, De

Mobile Device Management for Office and Production environments including Mobile Device Security management, maintenance and lifecycle for IOS, Android authentication security. Internal Application Development/deployment using Agile. Accomplishments - renegotiated DeutscheTelekom contract $1mil savings / year. Sponsored InTune Migration of 23K seats from Mobile Iron. Moving SOTI Mobile Industrial Barcode Scanners to the SOTI Cloud.

Friedrichshafen, Baden-Württemberg, De

International Data Center / Private Cloud for Internal and External Data Centers. Vendor Governance for outsourced private cloud global datacenters (IBM, NTT) for tier 1 applications (SAP, Windchill, QAD, Peoplesoft, Hyperion Financial systems). Responsibilities include hosting proposals and decisions, RFP, SLA management, Contract Management, Manage $16+ million annual budget. Hybrid Cloud Data Center Strategy + Internal HA Data Centers.

Detroit, Michigan, Us

Manager, Infrastructure Support and Services, IT OperationsSummaryResponsible for 4 teams / technologies - 1. Client/Server and all core applications, 2. Web Code Deployment into Production / Web Systems Support/Availability2. Unix / Linux Infrastructure Support3. Mainframe infrastructure teams.

Livonia, Michigan, Us

Responsible for IT Client related technology including MS Exchange and Journaling / Vaulting, Active Directory architecture and process, Altiris and software packaging and distribution. Responsible for WINS, NTP infrastructure, WSUS, Blackberry Server, Systems Center Operations Monitoring, Client Image development and technology.Projects and Accomplishments• Managing the Exchange 2003 to 2007 Migration. Using metrics, analyzed and identified serious issues with communications, scheduling, software distribution shortcomings. Put process improvements in place which improved incident rate from 50%+ average issues per seat to 2% / seat in 4 months. Project completed 45 days early, 7 days earlier than stretch goal• Deployment of Altiris corporate wide including developing, tuning and configuration, scripting standards, best practice approach for software distribution. Worked with engineers to improve distribution scripts.

London, England, Gb

Responsible for redesigning client support processes at DaimlerChrysler from distributed model to a centralized, high resolution desk. I managed teams who provide PC, LAN and Print Support and provisioning directly for 17,000 seats and indirectly for 20,000 seats (levels 1, 2 and 3). Designed, implemented and Client Back Desk (CBD) providing best in class, live, level 2 Office Automations support using ITIL framework. I also managed Active Directory File and Print Resource Administration, Terminal Services , and Provisioning teams including staff of 26 employees and contractors.

London, England, Gb

Responsible for global outsourcing project for 150,000 seats including Request for Quote (RFQ) content, vendor selection (scoring), negotiations, authored client support Statements of Work, Program Initiation Documents, and project budget. I managed of Global “Due Diligence” effort and the site preparation process including a key role in stakeholder interface for pilot and rollout phases. Responsible for applications readiness. The scope of the project encompassed server operating systems, directory services and desktop hardware and operating systems on a global scale

London, England, Gb

Managed seven desktop and server support teams of increasingly responsible positions. Staff sizes ranged from four to twenty six. Responsibilities included server maintenance and consolidations, software distribution, desktop troubleshooting staff, including Chrysler Executive support group, hardware budget, forecasting/ordering/replacements, printer consolidation and moves. Window 2000 desktop operating system rollout to 37,000 seats. Prior -various technical roles in Systems Administration, Software Distribution and Packaging, Systems Programmer, Data Center Operations.

Ms, Business Information Technology

Bs, Management Information Systems