Over 16 years of project and change management leadership experience (10+ years as an external consultant), focused on process improvement and business transformation. I have led both functional / organizational change management and large scale IT infrastructure / Cloud / Data Center / Service Desk projects. Certified Prosci Change Management PractitionerExperienced in developing roadmap, coaching, training, communications, schedules, resistance management, organization readiness, needs assessment, stakeholder analysis and engagement plans, ROI, and adoption metrics.Developed training strategy, plans, content, documentation, user guides, and other video and printed materials for both CM toolkits and employee training oriented needs (including planning for geographically dispersed employees). Taught training classes, including train the trainer programs. This work was done at Nike, Con-way, Intel, and during other project work as an external consultant.Extensive experience as an external consultant - leading change management, communications, project management, stakeholder and employee engagement, and crisis management for 25+ medium and large scale systems installations in the US, Canada, Latin America, Europe and Australia.Five years experience leading change management and communications as a senior advisor and consultant to multiple Intel VPs. Won Intel’s Division Recognition Award (DRA) for a highly successful global program to create awareness and drive usage of a new procurement tool.
Listed skills include Strategic Partnerships, Product Management, Strategy, Product Marketing, and 45 others.