Fractional Cx And Cdo Advisor | Principal Consultant
Dm Advisory
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David Miller Email & Phone Number
Fractional CX and CDO Advisor | Principal Consultant
at
DM Advisory
LinkedIn matched
✓ Verified Jun 2026
2 data sources
Profile completeness 71%
Current company
DM Advisory
Role
Fractional CX and CDO Advisor | Principal Consultant
Location
Arlington, Washington, United States
Who is David Miller? Overview
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David Miller is listed as Fractional CX and CDO Advisor | Principal Consultant at DM Advisory, based in Arlington, Washington, United States. AeroLeads shows a matched LinkedIn profile for David Miller.
David Miller previously worked as Retail and CX Consultant at Freelance and VP Global Omni Customer Experience at Foot Locker.
Profile bio
About David Miller
I am a passionate leader with over 20 years of experience in driving digital transformation and customer excellence across diverse industries and markets. I have successfully launched and scaled digital businesses in Europe and Asia, established omni-channel operating models, and fostered a data-driven culture to inform decision-making and innovation.As the VP of Global Omni Customer Experience at Foot Locker, I led a team of more than 180 individuals across four brands to enhance site stability, streamline product development, and increase customer satisfaction and retention. I also established strategic partnerships with digital-first companies, conducted market due diligence, and integrated acquisitions to diversify the business portfolio. I am committed to elevating digital strategy, harnessing technology, building and motivating high-performing teams, and championing continuous improvement and organizational agility. I am seeking new opportunities and eager to leverage my expertise and passion to make a significant impact on the future of a new partner organization. Open to relocate.
Current workplace
David Miller's current company
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Dm Advisory
9 roles · 24 years
David Miller work experience
A career timeline built from the work history available for this profile.
Retail And Cx Consultant
Current
Freelance
Jun 2024 - Present
Vp Global Omni Customer Experience
Spearheaded digital transformation across four major brands with a team of >180, delivering significant improvements in product development, site stability, NPS score, customer journey mapping, cross-functional collaboration, data-driven insights, and employee engagement.Results:>Streamlined product development: Increased throughput, reduced attrition, and.
May 2022 - Aug 2023
Vp Digital Marketing Technology & Experience
Spearheaded APAC expansion with a startup spirit, launching flagship markets, securing key partnerships, and building high-performing local teams, all within 12 months.Results:> Established local management teams and launched 5 markets, building a >$100M baseline business.> Recruited and developed high-performing talent through partnerships with senior.
Apr 2019 - May 2022
Vice President Customer Experience & Omni Channel
Foot Locker, Inc.
Spearheaded International retail transformation, driving triple-digit online growth, forging digital-first partnerships, and streamlining operations through omni-channel model and blended services, resulting in reduced costs and unified growth.Results:> Triple-digit online growth: Achieved and sustained significant increases in online revenue.>.
Mar 2017 - Apr 2019
Vice President Foot Locker Direct
Transformed European digital operations from loss to 20% profit within 24 months, achieving market-leading penetration through strategic partnerships, localized content, and shared service cost optimization.Results:> Generated hundreds of millions in sales by launching non-US digital businesses.> Achieved 20% operating profit within 24 months through rapid.
Feb 2015 - Mar 2017
Director, Ecommerce
Foot Locker Europe
- Established Digital Business for EMEA
- Built internal and external structure to drive eCommerce
- Created analytics and insights mindset in the organization
- Established CRM fundamentals
Jan 2011 - Feb 2016
Senior Project Manager
Responsible for pan European projects including POS replacement.
May 2007 - Jan 2011
Consultant
Performed project management and consultancy on multi-national transitions and implementations in the retail, travel and service industries.
2002 - 2007
~5 yrs
FAQ
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What company does David Miller work for?
David Miller works for DM Advisory.
What is David Miller's role at DM Advisory?
David Miller is listed as Fractional CX and CDO Advisor | Principal Consultant at DM Advisory.
Where is David Miller based?
David Miller is based in Arlington, Washington, United States while working with DM Advisory.
What companies has David Miller worked for?
David Miller has worked for Dm Advisory, Freelance, Foot Locker, Foot Locker, Inc., and Foot Locker Europe.
How can I contact David Miller?
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