At Prudential Life Assurance Zambia, our team leverages data science tools to distill insights from complex datasets, enhancing decision-making in policy issuance and risk management. With a Bachelor's degree in Insurance from the University of Lusaka, my role as Deputy Manager in Commissions and Data Analytics focuses on developing automated dashboards and reports, which streamline Commission expenses monitoring and trend analysis.Certified in advanced life assurance, credit analysis, and strategic business analysis, I continually apply these competencies to identify trends in customer behavior and claims risk factors. Our success is rooted in the meticulous preparation of data-driven reports and the effective evaluation of initiatives, ensuring our strategies are robust and responsive to market dynamics.