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Richard Davies is listed as Director of Service Operations (UK) at Centrica, based in East Riding of Yorkshire, England, United Kingdom. AeroLeads shows a work email signal at centrica.com and a matched LinkedIn profile for Richard Davies.
Richard Davies previously worked as Head of Procurement & Supply Chain, Centrica Business Solutions at Centrica and Commercial Performance and Governance Manager at Centrica. Richard Davies holds Gcse'S from Intake High School.
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AeroLeads found 1 current-domain work email signal for Richard Davies. Compare company email patterns before reaching out.
Richard Davies serves as the Head of the Real Time Command Centre at Centrica Plc, bringing over 20 years of experience, predominantly in commercial roles. He transitioned seamlessly into IT strategy and leadership, where he now oversees the implementation of a global observability platform using ServiceNow. Richard is responsible for consolidating monitoring tools across the estate to facilitate a risk-based approach to technology lifecycle management, enabling informed decision-making. His team is dedicated to leveraging technology to enhance customer experience and reduce Mean Time to Repair (MTTR) through collaboration and collective action. All this is designed to support Centrica in its Greener, Fairer Future strategy.
Listed skills include Outsourcing, Stakeholder Management, Itil, Business Process Improvement, and 18 others.
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A career timeline built from the work history available for this profile.
Windsor, Berkshire, Gb
- Led a team of 20+ high-performing industry experts, ensuring system security and customer satisfaction.- Accountable for managing a £122m annual budget for staffing, software, and services.- Achieved improvements in compliance with standards, policies, and hygiene items.- Played a critical role in orchestrating cross-company efforts to drive continuous improvement.
Windsor, Berkshire, Gb
- Led Procurement transformation initiatives, enhancing governance and control through a standardised operating model.- Implemented stage gate processes and system records for audit and governance.- Developed and implemented an SRM methodology based on Kraljic segmentation.- Collaborated with heads of HR, Legal, Sales, and Finance to drive organizational efficiencies.
Windsor, Berkshire, Gb
- Oversaw delivery of savings, and revenue generation, and cost avoidance over a year.- Introduced a digital reporting suite, identified unmanaged spending, and implemented a peer review governance model.
Houston, Texas, Us
- Successfully managed high-value supplier disputes and transitioned the team to a new operating model.- Enhanced supplier governance and led negotiations for core IT platforms.- Actively supported diversity initiatives as the Co-Chair of the company Small and Diverse Business Forum.
Houston, Texas, Us
- Managed strategic partners across IT, Metering, Marketing, and Professional Services.- Implemented supplier governance, dispute resolution, and executive engagement strategies.- Managed over £500m of strategic supplier agreements annually.
Windsor, Berkshire, Gb
- Leveraging extensive expertise in end-user computing (EUC) category management to optimise financial and service value throughout the contract lifecycle, from negotiation to renegotiation.- Providing strategic leadership and valuable insights to business stakeholders through market insight and innovation.- Applying Category Management and Relationship Management to achieve goals
Leicester, England, Gb
Managing end to end smart meter suppliers.
Windsor, England, Gb
Manage extensive outsourced telephony, network and EUC nfrastructure building effective relationships with senior internal stakeholders and third-party suppliers without over-reliance on contracts.
Windsor, England, Gb
Managing operational resource, change and risk
Windsor, England, Gb
Manage our third-party performance on a day-to-day basis, ensuring operational and contractual controls are met within our outsourced print and fulfilment operations.
Windsor, Berkshire, Gb
Manage and develop the portfolio of Management Information needs for IS Shared Services, ensuring these are designed and delivered promptly to all key stakeholders.
Key responsibilities within the Software Asset Management Practice include strategic IT Asset Management planning for cross-brand customers covering Centrica Estate for compliance and governance.
Management of all resourcing telephony and e-contact requirements for both on and offshore contact centres for britishgas.co.uk.
Resolving customer enquiries and complaints, working with different departments to resolve the enquiry at first point of contact. Cross selling relevant products and services.
Develop engineer's designs and sketches into computerised images. Site surveying, providing support to the company directors on site visits.
Quick answers generated from the profile data available on this page.
Richard Davies works for Centrica.
Richard Davies is listed as Director of Service Operations (UK) at Centrica.
AeroLeads has found 1 work email signal at @centrica.com for Richard Davies at Centrica.
Richard Davies is based in East Riding of Yorkshire, England, United Kingdom while working with Centrica.
Richard Davies has worked for Centrica, Direct Energy, British Gas Business, British Gas, and Centrica Plc.
You can use AeroLeads to view verified contact signals for Richard Davies at Centrica, including work email, phone, and LinkedIn data when available.
Richard Davies holds Gcse'S from Intake High School.
Richard Davies is listed with skills including Outsourcing, Stakeholder Management, Itil, Business Process Improvement, Change Management, Project Planning, Business Analysis, and Service Delivery.
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