Davikesh Kumar Email & Phone Number

Auckland, New Zealand

Previously employed as a Restaurant Manager at Ruby Eatery, I was accountable for overseeing and taking part in all aspects of the restaurant's operations. I leveraged my strong leadership and communication skills to ensure smooth and efficient workflow. Having strategic thinking and problem-solving abilities, I addressed challenges and made effective decisions to prioritize exceptional customer service to ensure customer satisfaction and repeat business.

Auckland, New Zealand

During my tenure as a Motel Manager at Avondale Motor Inn, I effectively managed the day-to-day Front of House and In-Room operations of the motel. • I utilized my organizational and time management skills to ensure efficient and seamless functioning. My strategic thinking and decision-making abilities were instrumental in addressing various operational challenges and ensuring a high level of customer satisfaction. • Ensuring all Rooms meet the highest standards of cleanliness and work closely with Housekeeping and Gardens to on day-to-day basis taking Room Inspections, Safety and Adherence and Stock Management.Additionally, • I implemented initiatives to drive business growth and enhance the overall guest experience.

Auckland, New Zealand

As a event room attendants, my role in the hospitality industry, particularly in the context of events and functions. An overview of some of the key responsibilities were preparing event spaces, assisting guests, supporting event operations and maintaining workplace cleanliness.

Fiji

Front Office • Ensuring Guest Check In and Out is efficiently handled and Reservation are aligned with guest requests and preferences. • Work closely with Housekeeping Managers and Food and Beverage teams for any special requirement and request made. Ensure regular Inspections of Rooms are carried out with the highest standards. Manager on Shift DM / Night Audit • Ensure smooth operations and delivery of services across from Arrivals to Front office, back-office operations to Reservations, rooms allocation and assignments, room service, catering and maintenance and grounds, security and safety for everyone.• Experience in Conflict and Resolution management, ability to Listen, under the situation and assist guest and employees to meet a resolution with empathy. • Maintain financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies to assist with Handover processes aligned to business needs. • Assist the Duty Managers in ensuring the accurate completion of systems and processes.• Strong Computer literacy, and Analytical Skills with Microsoft Excel to create and merge DDR and PNL reports. Strong Knowledge with office applications, knowledge on Hotel PMS systems including Room Master, Opera and Total Hospitality Systems, POS systems.

Certificate, License Controller Qualification Course, A

Demonstrate Copy Pate

Diploma Level 7, Hotel/Motel Administration/Management, A

Need to Update

Managers Certificate, Sale And Supply Of Alcohol, A

Activities and Societies: Authorized to manage any licensed premises in respect of with a license is in forced with Auckland Council.

Education record