Collaborate with the Lead Designer with developing design concepts, create presentations, complete home designs and home staging projects from start to finish.Communicate and collaborate with clients, coordinate and organize agendas and meetings (in-person and virtual) with clients to determine budget and design goals.Attend site visits, measure homes, create floor plan drawings, hand-drafted layouts, and create design concepts using electronic renderings to scale.Manage multiple simultaneous projects from start to finish. Prepare project reports and provide updates to management and clients, keeping them informed about project status, providing time management and problem-solving skills. Stay up-to-date with industry trends, interior design terminology, and marketing best practices to provide valuable insights and recommendations to clients and the team.Foster a positive and collaborative team culture, empowering team members to deliver their best work and support their professional growth.

Create brand advocates by providing amazing customer support as well as answer app-based inquiries regarding stock market accounts.Gather and record customer information and concerns, while tracking customers in Zendesk CRM systemRespond to customer inquiries and provide prompt resolutions to their concerns via phone, email, and chatAssisted customers with troubleshooting technical issues related to the platform and identifying the root cause of problemsConducted thorough research to investigate and resolve customer complaints or escalations in a timely mannerProvided accurate and up-to-date information about products, services, and features to customersGuide customers through various processes, such as account registration, fund transfers, and trading activitiesCollaborating with other departments to address customer inquiries effectively and ensure a seamless customer experienceMaintaining detailed records of customer interactions and transactions to facilitate follow-ups and enhance customer servicePerform basic troubleshooting, Identify and escalate priority issues to next level support Provide professional telephone, chat, email interactions with proper etiquette. Speak with a friendly, welcoming tone and manner.Utilize our knowledgebase system to provide product and policy information

Responsible for planning, directing, and supervising all of the chapter’s social activities with the assistance of the Social Committee.- These social events include formal and informal parties, events for parents and alumni, and events for Active and New Members (including events co-sponsored with fraternities, sororities, and/or other campus organizations).Responsible for maintaining and encouraging good social relations across the Greek community and working with other social chairs to collaborate on mixers and other events.Responsible for working with the Vice President of Health & Safety to ensure that the chapter is following the Risk Management plan before, during, and after the event.Organize, present and maintain the social calendar for the academic year, propose new events to the chapter. Responsible for changes that occur as the year goes on, adding, rescheduling or canceling events accordingly.Responsible for ensuring all events follow the Holmes Murphy Event Planning guide to ensure a smooth and safe event.Responsible for conducting a member engagement survey in coordination with the Brotherhood chairman to see what brothers are looking for from social events in the upcoming year.

Manage all social media accounts, execute marketing campaigns with attention to detail and creativity. Create social media graphics for daily postings, in addition design flyers and posters to promote events and initiatives. Work with the executive board to develop successful strategies and campaigns to attract residents to housing events. Develop, coordinate and implement effective project management systems to streamline workflows, ensuring efficient communication and collaboration across all departmentsAttended weekly meetings with the executive board and the general board to discuss upcoming projects and eventsMonitoring, testing and analyzing social media traffic, email campaigns and making changes based on the residents perception on events