Davin Perkins Email & Phone Number

United States

• Work with Deployment Manager (DM) on scheduling pre-trial and pre-deployment calls for customers.• Lead project meetings with the customer and project stakeholders to gather requirements of the trial or full-scale deployment, define the scope of work (FSD), and present the complete project plan • Complete pre-trial and pre-deployment checklists during initial kickoff calls• Assign GVS resources for deployments based on project needs and availability• Create detailed calendar invites for project stakeholders that describes the project scope of work with appropriate days of onsite time required• Act as a primary point of contact throughout the project implementation• Schedule project touchpoint calls on weekly or bi-weekly basis, as needed, leading up to project start date and implementation phase.• Coordinate hardware delivery dates from Order Fulfillment Department (OFD) and Getac factory to customers and resellers, as available• Create and assign tasks in Salesforce for Cloud station creation by Support or DevOps and device licenses based on purchased quantities and duration• Coordinate with the customer and DevOps to provide the minimum server hardwarerequirements, schedule remote server walk-through to ensure minimum hardware requirements are met, and confirm server software is remotely installed by GVS Server Engineer prior to planned project start date for implementation of Self-Hosted solutions• Provide regular updates and keep project stakeholders informed throughout the project planning and implementation phases• Maintain constant communication with the customer, identify potential issues in advance, and drive appropriate solutions when necessary• Follow up with the customer, ensuring that all products and services are delivered on time, and are working as intended• Serve as liaison between customers, partners, operations, and on-site/remote support service

Allen, Texas

Serve as the lead point of contact for all new and current customers on all account management and sales matters. Build and maintain strong, long-lasting client relationships. Set Demonstration Meetings for the Regional Sales Manager with new and current clients to showcase our hardware and software offerings. Work with new and current clients on generating quotes on a customized in car and body worn camera solution built for them. Obtain proper information from customers needed to process orders and customer service requests. Negotiate contracts and close agreements to maximize profits. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Clearly communicate the progress of monthly/quarterly initiatives. Develop new business with new and existing clients and/or identify areas of improvement to meet sales quotas. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts). Prepare reports on account status. Work directly with Regional Sales Manager and Area Director to identify and grow opportunities within territory. Assist with challenging client requests or issue escalations as needed.

Dallas/Fort Worth Area

Serve as the lead point of contact for all current customers on all account management and sales matters. Build and maintain strong, long-lasting client relationships. Set Demonstration Meetings for the Regional Sales Manager with current clients to showcase our hardware and software offerings. Work with current clients on generating quotes on a customized in car and body worn camera solution built for them. Obtain proper information from customers needed to process orders and customer service requests. Negotiate contracts and close agreements to maximize profits. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors. Ensure the timely and successful delivery of our solutions according to customer needs and objectives. Clearly communicate the progress of monthly/quarterly initiatives. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas. Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts). Prepare reports on account status. Work directly with Regional Sales Manager and Area Director to identify and grow opportunities within territory. Assist with challenging client requests or issue escalations as needed.

Promote major brands such as, Three Olives Vodka, Sazerac Spirits, Jim Beam, Makers Mark, Jack Daniels, and Crown Royal Maple

Frisco, Texas

Maintain current and develop new client-business relationships. Create brand awareness to help bring in revenue. Maintain a strong understanding of our products and services while staying up to date on competitor’s offerings. Develop creative solutions for existing clients, as well as pursue new clientele opportunities. Create strong partnerships with mortgage lenders, financial planners and real-estate agents to fill a pipeline of potential new customers. Ensure excellent customer service and client satisfaction. Manage client relationships, develop account plans, and deliver proposals. Held to a strict weekly, monthly and yearly sales quota. Daily duties include: prospecting calls, traveling to appointments, creating quote proposals, process orders and helping with customer service requests.

Promoted after three months as a front desk team member to the Assistant Department Head. Well known among the members for always calling them by name and making them feel welcome. Recruited and trained all new team members and updated procedures to improve the member experience. Responsible for the overall direction, coordination and supervision of the Member Services department including Front Desk, Account Services, Activity Center desks and adult programming. Driving overall member satisfaction while establish genuine relationships with members, and connecting all members to their interests groups through supporting and promoting activities and managing e-newsletter communication. Improved national department rating by training employees to collaborate, meeting company standards and exceeding member expectations.• Tasked with answering multiple phone lines, assisting members with customer service issues, scheduling classes and events and keeping members connected to the club. • Achieve or exceed monthly and annual department budget by monitoring payroll and department expenses. • Process member paperwork, including address changes, member cancellations, new members, electronic funds transfers, and payments.• Proficient in Microsoft Office, Social Media, Taleo, Salesforce, Kronos and Cognos.

The Shops At Legacy Plano Tx

Provide fast and friendly customer service by recalling regular customer’s names and drinks to help start their day off at its best. Keep inventory and store stocked and clean, work cash register, promoted new products.

Marketing

Activities and Societies: N/A

High School Diploma