Davin Smith Email & Phone Number

Johannesburg, Gp, Za

City Of Johannesburg, Gauteng, South Africa

Technical Support Team Lead

South Africa

Information Technology & Services (Cyber Security)

City Of Johannesburg, Gauteng, South Africa

South Africa

South Africa

Randburg

Johannesburg Area, South Africa

• Training clients on how to use the various systems.• Training in house technicians and outsourced contractors on our systems and equipment.• Call logging using Pastel Evolution CRM• Telephonic Trouble Shooting• Contracting and scheduling of technicians.• Maintaining Client Service Level Agreements• Maintaining a creditable relationship with Clients• Scrutinizing of contractor’s invoices before payments• Identify problems areas and creating solution to lower… Show more • Training clients on how to use the various systems.• Training in house technicians and outsourced contractors on our systems and equipment.• Call logging using Pastel Evolution CRM• Telephonic Trouble Shooting• Contracting and scheduling of technicians.• Maintaining Client Service Level Agreements• Maintaining a creditable relationship with Clients• Scrutinizing of contractor’s invoices before payments• Identify problems areas and creating solution to lower call volumes• Drawing up weekly and monthly reports for various department managers Show less

Johannesburg Area, South Africa

• Determine and communicate the organization’s strategic direction.• Provide the proper resources to helpers and mechanics.• Oversee and deliver the company's performance.• Ensure vehicles are inspected and quoted correctly.• Marketing and growing our client base.• Ensure mechanical repairs and modifications are done in a timely fashion.• Clients are kept up to date on the servicing and repairs of the vehicles.• Ensure all vehicles that are purchased are road worthy… Show more • Determine and communicate the organization’s strategic direction.• Provide the proper resources to helpers and mechanics.• Oversee and deliver the company's performance.• Ensure vehicles are inspected and quoted correctly.• Marketing and growing our client base.• Ensure mechanical repairs and modifications are done in a timely fashion.• Clients are kept up to date on the servicing and repairs of the vehicles.• Ensure all vehicles that are purchased are road worthy and all legal documentation is in order and up to date.• Training employees on their specific requirements. Show less

A+, Information Technology, A+

N+, Information Technology