Davinder Singh Email and Phone Number

• Manage the day to day highway operations between Charger terminals, including its domestic and US partners.• To ensure all freight is loaded, matched, manifested, processed and dispatched in a timely manner to ensure service standards.• Successfully plan and schedule drivers on truck loads and routes and update Fleet manager• Accept load tenders, book delivery appointments and schedule pick ups• Ensure effective utilization of Company’s equipment and resources.• Handle customer inquiries (i.e. AOD, XPO, Expeditors) in timely, professional manner and Update customer web Portals with up to date Information

• Assigned drivers and trucks for pickup and delivery activities, and received customers’ requests for the pickup and delivery of freight in timely manner.• Reviewed the work of other dispatchers and coordinate the movement of outbound trucks and freight to the USA, Canada and Mexico• Managed all administrative duties, organised and prepared all customs & commercial invoices for cross-border. (PAPS/PARS, N-CAP).• Managed drivers to ensure they are operating in the safe and effective manner, and are compliant with transportation legislation and company policies and procedures.• Arranged for maintenance in case of truck breakdown • Worked directly with customers to manage their issues and concerns regarding orders

Inset customer and account data by inputting text based and numerical information from source documents within time limits Compile, verify accuracy and sort information according to the priorities to prepare data for computer entryReview customer invoices and update the required filed in company softwareTrain new hired employee.

• Motivated and directed the team to work towards achieving goals on time for higher customer satisfaction.• Managed relationship with Customers, to evaluate performance and gathered feedback for future improvement• Issued invoices and credit notes to customers, generated monthly inventory reports and other financial reports i.e. sales, collection etc.• Maintained customers and suppliers accounts and made sure payments received and paid on time.• Verified invoices against purchase orders and purchase order receipts• Prepared and monitored Monthly collection and sales reports

• Developed and Maintained relationship with clients and suppliers by providing exceptional service, assisted clients with their issues and suggested positive solutions.• Prepared and issued documents related to accounts such as sales invoices, inventory reports, account statements and other financial statements using computerized and manual systems.• Collected cash, generated and monitored weekly and monthly cash reports to ensure targets are met.• Worked with shipping companies to make sure all customs formalities are done and goods are received and delivered on time.• Sorted supplier’s invoices, purchase orders, work orders, contracts, and other documents and related information, ensured the accuracy and timely payment. • Perform related clerical duties, such as word processing, maintaining filing and record systems, faxing, scanning and photocopying

Followed the instruction of supervisor and ensuring the safety, well-being of the fans and direct them to various facilities in stadium premise.Checked and inspected the tickets of fans and assist them to their seats.Monitored and observed general crowd.Other customer service based duties.

Followed the guidelines given during training to update the clients’ data base with provided information.Coordinated with team members and ensured the daily targets are achieved on time.Coordinated with internal and external customers on phone or E-mail and resolved all queries.Monitored all data entry operations and ensured compliance to time frame.