Davin Galbraith Email & Phone Number

Houston, Texas, Us

Providing market and competitive intelligence consulting to global enterprise B2B SaaS companies.- Audit current processes and deliverables - Design competitive enablement assets- Develop processes for news bulletins, internal communications- Prepare Board materials & suggest repeatable processes for quarterly reports to leadership/Board

San Francisco, California, Us

As the Head of Competitive Intelligence, I Implemented a formal CI program at Gong as part of the Market Strategy function:- New processes and content for competitive sales enablement, including launching the first compete hub on Highspot- New Win/Loss program using DoubleCheck by Klue- Refined product launch support- Improved competitor tracking through Crayon- Coached reps on how to differentiate beyond product features and articulate platform value- Collaborated with Analyst Relations to differentiate Gong, resulting in Gong being named the sole leader in the 2023 Forrester Wave

Sherman Oaks, California, Us

With a blank slate to work with, I rolled up my sleeves to launch the CI function at FloQast in tandem with the Product Marketing team, including: building the first battlecards, launching an internal market intelligence newsletter, introducing an internal competitive Win Podcast, selecting our CI (Klue) and Win/Loss vendors running white-glove deal support and sales enablement.

New York, Ny, Us

Led a small but mighty CI team managing the competitive landscape for 31 individual products across 5 suites.Led Sprinklr's competitive function through IPO. Contributed to the development of Investor Materials and S-1.Led 4 competitive take-out campaigns, resulting in a 12-point increase in win rate over key competitorsScaled win/loss program with a 3rd party vendor

New York, Ny, Us

FY20: Ran a cross-functional competitive take-out program that brought in $23.5M in revenue from a single competitor ($3.5M over the annual goal).Selected to President's Club in 2020Led research to drive Sprinklr's official CCaaS market entryFY21: Supported over $60M (TCV) in competitive dealsImplemented Win/Loss programExpanded the CI teamManaged a bi-weekly competitive meeting with the Founder/CEO and other ExecutivesStrategized with Analyst Relations Manager to best position Sprinklr in 3 different evaluations, resulting in 3 Leadership quadrants

New York, Ny, Us

Leveled up the visibility and adoption of M&CI throughout the organization: launched an internal intelligence newsletter (with consistent 40+% open rate), reported on industry events, and personally supported over $32M in net new ARR from competitive wins over a 24-month period.Supported the Analyst Relations team with competitive differentiation in four separate evaluations, resulting in three Leader Quadrants for Sprinklr

New York, Ny, Us

Built the Competitive Intelligence function from scratch: from strategy to processes to collateral across 19 separate products under one unified Experience Cloud.Guided product in designing the Sprinklr platform to support Competitive Intelligence use cases (beyond social listening and benchmarking). Became the first marketer at Sprinklr to use the Sprinklr platform on a daily basis to perform their job - which continued through my entire tenure.

Calgary, Ab, Ca

Continued to own the M&CI function for SMART and leading the team, but with a heavier product strategy, IP and roadmap focus.

Calgary, Ab, Ca

Owned the entire M&CI function for SMART, supporting 3 separate business units and leading a team of analysts. Part of cross-functional group that developed and rolled-out a three-year corporate strategic plan. Acted as the voice of the competition on the central Strategic Planning team. Overhauled the M&CI program and its tools to be responsive to changing market conditions and SMART's first SaaS products. Managed a six-figure annual budget.Built a close relationship with the key industry analysts, holding semi-annual inquiries at major tentpole industry events.

Calgary, Ab, Ca

Gathered, analyzed and disseminated market intelligence throughout the organization. Traveled globally to provide localized competitive training to SMART's partners. Assisted the M&A function through acquisitions and SMART's IPO, writing key market & comeptitive passages of SMART's S-1 and subsequent annual SEC filings.

Calgary, Ab, Ca

Responsible for tracking competitors, writing a weekly newsletter, creating feature comparisons/battlecards and running the competitive sandbox, as part of the Product Management team.

Calgary, Ab, Ca

Okotoks, Alberta, Ca

B.B.E., International Business

Honors Economics