Our services include, but are not limited to;• Market Analysis, Site Analysis & Financial Feasibility• Development of a creative and differentiating concept in conjunction with the design team• Architecture & Interior Design Review; layout, space planning to optimize and monetize the space.• Equipment and Supplies Specification• Vendor Recommendations, Selection, Negotiations• Set up, brochure creation and treatment selection.• Business Operations Planning & Development• Retail Product Development & Merchandising• Financial Forecasts & Analysis• Staff Development & Training, SOP's definition & handbooks• Strategic Marketing and Branding Programs• Management & Staff Recruitment, Interviews, Selection• Management & Staff Training• Formulation and monitoring of a Pre-opening Critical Path• Pre-opening Onsite Assistance & Construction support in every step of the project. • Post-opening Audits of Management/Staff, Customer Service, Facility, and Financial Performance

I was given a new role as the Group Operation Manager, responsible for the overall operations of all the Myoka Spas;-Myoka Hilton-Myoka Dolmen-Myoka Golden Sands-Myoka Lotus Le Meridien

Myoka Hilton; my duties as the Spa Manager included;-Day to Day Operations-Staff roster for Therapists-Training & Recruitment of Staff-Process ImprovementsI was also tasked with leading the expansion project for Myoka as we expanded our reach throughout the Island's hospitality sector with a further three Spas being launched; Myoka Dolmen, Myoka Golden Sands and Myoka Lotus Le Meridien.