• Built and maintained good working relationships with fellow attachment students and supervisors across business to increase IT support around the PC Office.• Troubleshot system and network problems, diagnosing and resolving hardware and software faults.• Monitored IT equipment levels and anticipated future demand, ordering new equipment when needed.• Addressed minor internal software problems and shortfalls, reporting and escalating to IT Manager to resolve more complex issues.• Monitored and maintained performance of company computers and systems and addressed issues.• Installed and configured computer hardware operating systems and applications.