Carrie Davis Email & Phone Number

Toronto

• Responsible for developing strategy and implementing tactics, guidelines and corporate policy for over 1700+ communities. Key liaison for operational communications optimization between departments, volunteers, and.
• Provided expert technical support for corporate inquiries, ensuring swift and effective resolutions that bolstered client satisfaction and confidence.
• Incorporated customer feedback loops into daily operations, turning insights from user interactions into… Show more Responsible for developing strategy and implementing tactics, guidelines and corporate policy for over.
• Incorporated customer feedback loops into daily operations, turning insights from user interactions into actionable strategies that consistently improved community engagement and satisfaction.
• Proactively identified and expertly resolved issues that were impacting customer satisfaction, leading to a remarkable upswing in conversion rates, heightened customer retention, and improved monetization metrics.
• Launched user education campaigns to empower the community with knowledge, reducing common issues and fostering a self-sufficient user base.

• Creating a staged approach of fan/user engagement from brand ambassadors, engaged community, and hyper-casual fans to generate data and feedback funnel to inform optimal product roadmap.
• Cultivated and analyzed client feedback within a dynamic, multi-channel community engagement strategy, reaching millions of fans to ensure continuous enhancement of user experiences.
• Led the development of impactful campaigns, effectively manage talent, and scout over 20 influencers for each… Show more Creating a staged approach of fan/user engagement from brand ambassadors, engaged community, and.
• Led the development of impactful campaigns, effectively manage talent, and scout over 20 influencers for each campaign, ensuring a seamless and successful execution of initiatives.
• Fostered collaborative partnerships with 20 celebrity and world-renowned artists, such as Chris Nunez from Ink Master and Tattoo Redo, ensuring optimal work output and maintaining high levels of partner satisfaction.
• Collaborated closely with the Marketing Director and team to shape and execute PR and marketing strategies for releases, including the organization and execution of impactful community events.

Establishing relationships with the community as well as endemic partners and social influencers.

Montreal, Canada Area

• Overseeing the seamless collaboration between product verticals, strategically informing development and marketing initiatives for ELEAGUE broadcasts produced by Turner Sports on TBS spanning over 100+ markets.
• Provided comprehensive education, guidance, and deal flow management directly to various company divisions, representing some of the most prominent talent globally in Music, Film, Television (scripted & unscripted).
• Provided comprehensive education, guidance, and deal flow management directly to various company divisions, representing some of the most prominent talent globally in Music, Film, Television (scripted & unscripted).
• Championed continuous improvement through the implementation of customer interface management systems, across telephone communication, email marketing, live chat services, and social media.
• Successfully scouted, onboarded, and engaged a multi-tiered cadre of marketing influencers for several highly successful international campaigns that leveraged billions of views across multiple digital platforms. Show.

Montreal, Canada Area

Leading the sales team to meet and exceed monthly quota of $1M, while also maintaining personal client package.