Davis Hoffman Email & Phone Number

Cincinnati, Oh, Us

Davie, Fl, Us

· Acts as a liaison between the Director of Catering, Sales Manager and Casino Marketing teams to ensure space is accurately held for all internal and external clients.· Reviews event contracts taking cost of rental, food and beverage minimums, and contract concessions into consideration in the event planning process.· Upsells enhanced menu selections and full-service event options to create positive contribution to department and overall casino EBITDA.· Confirms meeting planner needs with clients to ensure details such as room setup, menus, and AV are recorded and organized to create Banquet Event Orders. · Communicates event details to the banquet operations team to ensure client needs are met and executed according to expectation.· Leads BEO meetings to align all departments on how day-of-event operations are executed based on client expectation.· Organizes and conducts site visits, pre-planning calls, pre- and post-convention meetings.· Ensures the quality of food and service in the Catering Department meets the high standards that have been established by Hard Rock International.· Creates an atmosphere that leads clients and attendees to make Hard Rock Casino Cincinnati their choice for gaming entertainment by building and retaining guest relations.

Boston, Ma, Us

· Opened Cincinnati’s #1 hotel a maintaining #2 Medallia survey score of over 120 Autograph Collection hotels in the brand (US).· Directly reported to the Director of Sales and supports all other directors and managers on property.· Responsible for preparing and disseminating event order contracts to leaders and experts. · Qualified all inquiries and distributed leads to the appropriate sales or catering managers.· Contributed to the Business Review process to propose pricing and availability smartly and accurately to clients.· Created, edited, and distributed marketing collateral following visual vernacular guidelines and brand standards.· Acted as a liaison between the sales, front office, food & beverage, banquet, and housekeeping operations teams of the property.· Specialized in reservation coordination for all groups and business transient guests. · Leveraged Marriott’s Bonvoy rewards program to incentivize members to meet and convene on property through hotel initiatives such as eBonus, Bonvoy Events, and Bonvoy Moments.· Was an expert resource of property management system knowledge by mastering LightSpeed.· Served as an informational resource for facility and services related questions and is the main point of contact for clients with room blocks.

Scottsdale, Arizona, Us

Cincinnati, Ohio, Us

Adecco contractor; temp.

Minneapolis, Mn, Us

● All from previous position.● Have documented performance conversations with team members.● Exemplifying and driving a culture that is committed to provide amazing guest service.● Hold team members accountable for educating guests with credit accounts.● Develop team members interested in doing more into leaders.● Representing the Target brand.

Minneapolis, Mn, Us

● All from previous position.● Be friendly, positive, helpful and team oriented.● Own Fast, Fun, and Friendly team culture;● Follow all meal period and rest break requirements. ● Interpret corporate communication accurately.● Develop a talented team with a winning spirit.● Foster an inclusive, diverse and safe culture.● Create an environment of openness, trust and recognition. ● Help assess and select top talent at the hourly team member level.

Minneapolis, Mn, Us

Responsibilities: ● Provide fast, fun and friendly service.● Maintain a clean, great-looking store.● Train new team members.● Deliver accurate product placement, pricing and labels.● Neatly arrange items on shelves.● Move merchandise using proper equipment and techniques.● Act quickly to resolve guest concerns.● Cross train and work in other areas of store as needed.● Quickly and accurately scan and bag all items and collect payment (as back-up cashier/electronics cashier).Honors:● November 2014 “Vibe Team Hero of the Month”

Bachelor Of Arts - Ba, Communication Studies / Organizational Leadership

High School Diploma