Davis James Email & Phone Number

Colorado Springs, CO, US

Hurst, Texas, United States

Colorado Springs, Colorado, United States

As the Director of Front of House at Chick-fil-A, I am committed to leading teams that deliver exceptional customer service while driving operational excellence and growth. Key highlights of my role include:Leadership and Team Development: Inspire and lead hospitality teams, fostering a positive and collaborative work environment to ensure top-tier guest.

Working with Guest to provide a hospitable and genuine experience.Performing task such as order delivery, food preparation and guest interaction.

• Provide in-home coaching for referred families who have completed TBRI® training. Each visit will involve observation, hands-on guidance, feedback, goal setting, and action planning
• Document family assessment and progress using the Trauma Response & Restorative Record Tool
• Plan and facilitate monthly “Implementation and Connection Groups” for TBRI®-trained families to provide ongoing support.
• Travel to meetings, sessions, groups, events, or trainings with families, professionals, and in the community as assigned
• Support internal communication about the program, conduct data entry, attend meetings, submit required reports, perform other administrative tasks as needed.
• Conduct the TBRI® Caregiver Training.

Colorado Springs, Colorado, United States

• Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
• Partnered with interdisciplinary teams to implement care plans.
• Presented clients with information, obtaining government documents, referrals and assistance accessing resources such as food, housing and transportation..
• Assisted young adults and teens with applying to and maintaining jobs, improving personal development and learning life skills.
• Conferred with Dale House Clinical Director to understand and meet diverse needs, providing frequent feedback on front-line operations and recommending improvement strategies.
• Collaborated with Parole Officers to support parolee.

Colorado Springs, Colorado Area

-Selected and compiled relevant information and resources for clients to support them in overcoming mental and emotional problems. -Administered discipline appropriately and set limits for behavior. -Built positive rapport with law enforcement officers, court officials and community service agencies. ---Guided youth through the emancipation planning.

Azusa Ca

- Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives.- Advised managers on organizational policy matters and recommend needed changes.-Conducted new employee orientation to foster positive attitude - Monitored the daily activities of 20 employees- Completely proficient at all.

Anaheim, California

Receiver assistant:Accepting and stocking orders and shipmentsProviding personal assistance to management and kitchen StaffSteward:Wash and clean delicate dishwareMaintain a clean kitchenAssistant to Chefs and Cooks

Centralia

- Lead student staff in jobs around the city of Centralia- Work independently without supervision- Provide services to general public- Work long shifts in varying outdoor conditions

Centralia Wa

- Worked part-time 20hrs a week- Worked with both older and younger co-workers- Managed Helper Clerks to ensure tasks were accomplished- Interacted with Customers by providing excellent customer service- Handed large responsibilities and company money

-Lead and managed crew members -Provided quality customer service-Efficiently prepared food for customers -Handled employee conflict and maintained a functioning work place.

Bachelor Of Arts - Ba, Psychology

Education record

Activities and Societies: Young life Leader for Mead high school, Intramural sports, attended dorm events, participated in extra circular.