Develop and execute sales effort for startup specialty coffee company that manufactures Ready to Drink beverages, wholesale roasted coffee, baked goods, and operated coffee houses. Created initial sales strategy and developed leads and new business from scratch. Developed sales and delivery route from converted leads, that involved regular in-person visits for current customers to manage the account, deliver orders, merchandise shelves and coolers, and push new products and promotions. Planned… Show more Develop and execute sales effort for startup specialty coffee company that manufactures Ready to Drink beverages, wholesale roasted coffee, baked goods, and operated coffee houses. Created initial sales strategy and developed leads and new business from scratch. Developed sales and delivery route from converted leads, that involved regular in-person visits for current customers to manage the account, deliver orders, merchandise shelves and coolers, and push new products and promotions. Planned and executed product tastings and demonstrations to convert leads and provide in-depth coffee education. Helped create a culture of outstanding customer service to create loyalty from my customers. Forecasted and created sales goals. Analyzed the specialty coffee market to spot new and emerging trends. Develop and maintain relationships with brokers and distributors. Research and implement a CRM system to track leads and qualify prospects and trained the team to use the CRM. Research and install coffee equipment, and train customers on use and maintenance. Helped develop our coffee house concept, including design, layout, equipment, menu, and creation of SOP’s and training documents. Show less

After leaving Phoenix Landscape Management, I decided I wanted to do something new. Something that would take me out of my comfort zone. So I decided to take on a life-long dream to hike all 2192 miles of the Appalachian Trail from Springer Mountain Georgia to Mount Katadin in Maine.

Served as liaison between commercial landscape customers and maintenance supervisors. Managed four maintenance crews during peak season, and two installation crews during off season. Prepared contract bids, coordinated all material procurement, equipment, and personnel and managed the installation of planting, mulching sod, drainage, irrigation, and other landscape enhancement projects. Interviewed, hired and trained new crew members, prepared daily crew schedules, kept track of timesheets for… Show more Served as liaison between commercial landscape customers and maintenance supervisors. Managed four maintenance crews during peak season, and two installation crews during off season. Prepared contract bids, coordinated all material procurement, equipment, and personnel and managed the installation of planting, mulching sod, drainage, irrigation, and other landscape enhancement projects. Interviewed, hired and trained new crew members, prepared daily crew schedules, kept track of timesheets for payroll, and completed hiring paperwork. Maintained relationships with customers, and inspected properties for job quality and appearance, prepared action plans for service. Developed plans for more sustainable landscaping practices, including use of native and low water dependent plants, decreased use of harmful chemicals, and use of electric equipment using renewable power sources to reduce use of fossil fuels. Show less

Worked along side the Installation Manager on planning and executing large commercial landscape enhancement projects. Also worked with the Installation Manager to schedule and manage the fertilizer, herbicide, and irrigation crews. Assisted with building proposals and estimates for new enhancement projects.

Worked with the Owner and Division Manager to manage landscape installation projects. Involved in project planning, including sourcing, ordering, and procuring job materials, reading blueprints and schematics, and layout of job site. Worked in the field with installation crews as needed, learning landscape planting techniques as well as supervisory skills. Tracked project costs for both material and labor expenses.

Maintained a safe and clean environment for 35,000 patrons attending The Masters golf tournament. Engaged patrons with friendly service and helpful attitude.