Amber Davis Email & Phone Number

New York, Ny, Us

Newark, Nj, Us

In my current role at Audible, I manage a team of researchers, and I also conduct strategic research projects in the US and internationally.■ People management■ Hiring and onboarding ■ Global research operations■ Product strategy■ Mixed methods research

Us

I was the 3rd research hire on McKinsey’s design & innovation team, which scaled from 15 to over 50 in three years. I led user research on enterprise tools and collaborated with cross-functional, agile teams. I also helped build out our research operations and managed a small team. ■ Established the UX research practice for a tribe of 5 agile product squads, leading research projects, creating guardrails for squads to conduct their own research, and consolidating insights into a single research repository. ■ Facilitated workshops with senior-level stakeholders as well as participatory design workshops in partnership with Lunar and VeryDay■ Identified and codified best practices in an UX playbook■ Developed and taught training workshops on user research to product managers, designers, marketing managers, and engineers■ Led a global rolling research program that regularly generated foundational insights for teams using innovative research approaches, such as the break-up/love letter and collage journey mapping.■ Leveraged a variety of user research methods and techniques, such as usability tests, concept tests, storyboarding, field visits, contextual interviews, surveys, and quantitative methods (search log analysis, topic modeling, sentiment analysis, web analytics, and analysis of customer support data)User Research Lead: June 2018 to May 2020Senior User Researcher: Sep 2017 to Jun 2018User Researcher: Oct 2016 to Sep 2017

New York, New York, Us

Startup52 is an early-stage accelerator. As a mentor, I coached startups on how to conduct user research and improve their MVPs based on research findings. ■ Product strategy ■ Design thinking ■ Behavioral design ■ Information architecture ■ User research ■ Content strategy

London, England, Gb

The Behavioural Insights Team, also known as The Nudge Unit, is a consulting firm that applies behavioral economics principles to understand how people make decisions. As a Senior Advisor, I partnered with city governments to redesign public services and improve the citizen experience. This work was funded by Bloomberg Philanthropies. ■ Managing research associates ■ Service design ■ Ethnographic research ■ User research ■ Evaluative research ■ Experimental design ■ Workshop facilitation ■ Behavioral mapping ■ Behavioral design ■ Information architecture ■ Behavioral science ■ Content strategy

Washington, District Of Columbia, Us

Innovations for Poverty Action is a nonprofit that uses insights from behavioral economics to develop, evaluate, and scale products to help low to moderate income households. In my role at Innovations for Poverty Action, I conducted research on savings, credit, payments, and mobile money. The Gates Foundation funded this work under the Global Financial Inclusion Initiative. ■ User research ■ Ethnographic research ■ Evaluative research ■ Experimental design ■ Behavioral design ■ Behavioral science ■ Service design ■ Product strategy ■ Market research ■ Data analysis ■ Survey design ■ Sampling design & power analysis ■ Workshop facilitation ■ Content strategy & product marketing ■ Copywriting ■ Fintech (insurance, credit, savings, and payments)

Arlington, Virginia, Us

Social Impact is a management consulting firm that works to improve the effectiveness of international development organizations and programs. In my role at Social Impact, I managed qualitative and quantitative research projects for a $3 million dollar contract with USAID, The United States Agency for International Development. ■ Managing research vendors, contractors, & interns ■ Qualitative research ■ Evaluative research ■ Experimental and quasi-experimental methods ■ Statistical modeling of survey data using STATA ■ Sampling design & power analysis ■ Writing and copy editing

Washington, Dc, Us

The World Bank is an international organization that provides policy advice, research, and financing to developing countries around the world. As a research assistant at the World Bank, I conducted a literature review on the impact of maternal/child health programs. Drawing on my mixed methods background, I evaluated quantitative academic research studies (propensity score matching, regression discontinuity design, A/B tests, difference-in-difference, and instrumental variables). ■ Literature review ■ Research synthesis ■ Quantitative methods

Washington, Dc, Us

The Inter-American Development Bank supports the economic and social development of Latin America and Caribbean countries. While working as a research assistant, I developed a global expansion strategy for a farmers’ cooperative in Belize. ■ Market research ■ Ethnographic research ■ Data analysis ■ Statistical modeling of survey data using STATA ■ Writing and editing

Washington, District Of Columbia, Us

Innovations for Poverty Action is a nonprofit that uses insights from behavioral economics to develop, evaluate, and scale products to help low to moderate income households. I partnered with Compartamos Bank in Mexico to conduct research on their loan products, leading to press coverage in the New Yorker, Economist, and FiveThirtyEight. ■ User research ■ Survey design ■ Ethnographic research ■ Data analysis ■ Financial services

Washington, Dc, Us

Monarch Global Strategies is a strategic consulting firm that provides market intelligence, political intelligence, and strategic advice. I consulted multinational companies on market entry and expansion in Latin America. ■ Market research ■ Policy research ■ Data analysis ■ Writing and editing

B.A., Public Policy

M.A. International Affairs & International Economics