Amber Davis's Location
New York, New York, United States, United States
Amber Davis's Contact Details
Amber Davis work email
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Amber Davis personal email
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About Amber Davis
I'm a user research leader based in New York City. I enjoy mentoring colleagues on user research, and my areas of expertise are mixed methods research, service design, workshop facilitation, and behavioral design. Follow me on Twitter @davisamberm if you want to learn how I think about people management, experimentation, and product strategy. You can also hear me talk about my path into UXR management on the Awkward Silences podcast and read my publication about collaborating with cross-functional teams in Gregg Bernstein's book, Research Practice.
Amber Davis Work Experience Details
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Ux Research DirectorAudibleNew York, Ny, Us -
Ux Research DirectorAudible Jun 2020 - PresentNewark, Nj, UsIn my current role at Audible, I manage a team of researchers, and I also conduct strategic research projects in the US and internationally.■ People management■ Hiring and onboarding ■ Global research operations■ Product strategy■ Mixed methods research -
User Research LeadMckinsey & Company Oct 2016 - May 2020UsI was the 3rd research hire on McKinsey’s design & innovation team, which scaled from 15 to over 50 in three years. I led user research on enterprise tools and collaborated with cross-functional, agile teams. I also helped build out our research operations and managed a small team. ■ Established the UX research practice for a tribe of 5 agile product squads, leading research projects, creating guardrails for squads to conduct their own research, and consolidating insights into a single research repository. ■ Facilitated workshops with senior-level stakeholders as well as participatory design workshops in partnership with Lunar and VeryDay■ Identified and codified best practices in an UX playbook■ Developed and taught training workshops on user research to product managers, designers, marketing managers, and engineers■ Led a global rolling research program that regularly generated foundational insights for teams using innovative research approaches, such as the break-up/love letter and collage journey mapping.■ Leveraged a variety of user research methods and techniques, such as usability tests, concept tests, storyboarding, field visits, contextual interviews, surveys, and quantitative methods (search log analysis, topic modeling, sentiment analysis, web analytics, and analysis of customer support data)User Research Lead: June 2018 to May 2020Senior User Researcher: Sep 2017 to Jun 2018User Researcher: Oct 2016 to Sep 2017 -
Mentor - Design ResearcherStartup52 Jul 2016 - Sep 2016New York, New York, UsStartup52 is an early-stage accelerator. As a mentor, I coached startups on how to conduct user research and improve their MVPs based on research findings. ■ Product strategy ■ Design thinking ■ Behavioral design ■ Information architecture ■ User research ■ Content strategy -
Senior AdvisorThe Behavioural Insights Team 2015 - Mar 2016London, England, GbThe Behavioural Insights Team, also known as The Nudge Unit, is a consulting firm that applies behavioral economics principles to understand how people make decisions. As a Senior Advisor, I partnered with city governments to redesign public services and improve the citizen experience. This work was funded by Bloomberg Philanthropies. ■ Managing research associates ■ Service design ■ Ethnographic research ■ User research ■ Evaluative research ■ Experimental design ■ Workshop facilitation ■ Behavioral mapping ■ Behavioral design ■ Information architecture ■ Behavioral science ■ Content strategy -
Research CoordinatorInnovations For Poverty Action 2013 - 2015Washington, District Of Columbia, UsInnovations for Poverty Action is a nonprofit that uses insights from behavioral economics to develop, evaluate, and scale products to help low to moderate income households. In my role at Innovations for Poverty Action, I conducted research on savings, credit, payments, and mobile money. The Gates Foundation funded this work under the Global Financial Inclusion Initiative. ■ User research ■ Ethnographic research ■ Evaluative research ■ Experimental design ■ Behavioral design ■ Behavioral science ■ Service design ■ Product strategy ■ Market research ■ Data analysis ■ Survey design ■ Sampling design & power analysis ■ Workshop facilitation ■ Content strategy & product marketing ■ Copywriting ■ Fintech (insurance, credit, savings, and payments) -
Research AssociateSocial Impact 2012 - Jun 2013Arlington, Virginia, UsSocial Impact is a management consulting firm that works to improve the effectiveness of international development organizations and programs. In my role at Social Impact, I managed qualitative and quantitative research projects for a $3 million dollar contract with USAID, The United States Agency for International Development. ■ Managing research vendors, contractors, & interns ■ Qualitative research ■ Evaluative research ■ Experimental and quasi-experimental methods ■ Statistical modeling of survey data using STATA ■ Sampling design & power analysis ■ Writing and copy editing -
Research Analyst (Contract)World Bank Group Jun 2012 - Aug 2012Washington, Dc, UsThe World Bank is an international organization that provides policy advice, research, and financing to developing countries around the world. As a research assistant at the World Bank, I conducted a literature review on the impact of maternal/child health programs. Drawing on my mixed methods background, I evaluated quantitative academic research studies (propensity score matching, regression discontinuity design, A/B tests, difference-in-difference, and instrumental variables). ■ Literature review ■ Research synthesis ■ Quantitative methods -
Research Analyst (Contract)Inter-American Development Bank Jan 2012 - Jun 2012Washington, Dc, UsThe Inter-American Development Bank supports the economic and social development of Latin America and Caribbean countries. While working as a research assistant, I developed a global expansion strategy for a farmers’ cooperative in Belize. ■ Market research ■ Ethnographic research ■ Data analysis ■ Statistical modeling of survey data using STATA ■ Writing and editing -
Research Assistant (Contract)Innovations For Poverty Action Jun 2011 - Aug 2011Washington, District Of Columbia, UsInnovations for Poverty Action is a nonprofit that uses insights from behavioral economics to develop, evaluate, and scale products to help low to moderate income households. I partnered with Compartamos Bank in Mexico to conduct research on their loan products, leading to press coverage in the New Yorker, Economist, and FiveThirtyEight. ■ User research ■ Survey design ■ Ethnographic research ■ Data analysis ■ Financial services
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Research Analyst (Contract)Monarch Global Strategies Llc Jan 2011 - May 2011Washington, Dc, UsMonarch Global Strategies is a strategic consulting firm that provides market intelligence, political intelligence, and strategic advice. I consulted multinational companies on market entry and expansion in Latin America. ■ Market research ■ Policy research ■ Data analysis ■ Writing and editing
Amber Davis Skills
Product Strategy
User Research
Workshop Facilitation
User Experience
Information Architecture
Survey Design
Usability Testing
Quantitative Research
Content Strategy
Financial Services
Market Research
R
Stata
Qualitative Research
Service Design
Behavioral Design
Behavioral Science
Data Analytics
Ethnography
A/b Testing
Behavioral Economics
Design Strategy
Sketching
Rapid Prototyping
Design Research
Wireframing
Research Design
Data Analysis
Copywriting
Amber Davis Education Details
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Stanford UniversityPublic Policy -
Johns Hopkins School Of Advanced International Studies (Sais)M.A. International Affairs & International Economics
Frequently Asked Questions about Amber Davis
What company does Amber Davis work for?
Amber Davis works for Audible
What is Amber Davis's role at the current company?
Amber Davis's current role is UX Research Director.
What is Amber Davis's email address?
Amber Davis's email address is am****@****jhu.edu
What schools did Amber Davis attend?
Amber Davis attended Stanford University, Johns Hopkins School Of Advanced International Studies (Sais).
What skills is Amber Davis known for?
Amber Davis has skills like Product Strategy, User Research, Workshop Facilitation, User Experience, Information Architecture, Survey Design, Usability Testing, Quantitative Research, Content Strategy, Financial Services, Market Research, R.
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