How do you feel about change? Most people don't say "Oh boy! A new system/process!" as the sum total of their response. Even when excited by the advantages something new brings, they are probably somewhere between anxious, angry, and frightened. That's why you need people like me when implementing projects. After being in some form of communications for a whole bunch of years, I realized that helping people go from "Huh?" (or worse, "Oh no!") to "Oh! Got it!" (or better yet "Cool!") is what I like best. It's not just about teaching people how to use something new — it's about supporting and enabling them throughout the change journey. It's training PLUS helping them see why the change was needed and getting them onboard, and following up to ensure they have adopted (and therefore you are realizing the benefits you anticipated) the new process/platform. End users must have an unflagging advocate who is empathetic to their needs and able to see things from their perspective; the business needs a strategic member of the project team who understand the business objectives. In other words, they need people like me, who excel at presenting information in the form, words, and medium (spoiler alert: it's NOT long emails) that make sense for end users to bring them along on the change journey for successful project implementation.By the way, I thrive in uncharted territory ("Ideation" is my number one strength in the Gallup Strengths Finder) and actually enjoy a VUCA environment. I love finding the path forward amidst chaos.Experience: Change management, employee engagement/internal communications, marketing communications, issues management and crisis communications, public relations, operational communications, branding, communications strategies, intranet, content management. Oh, and “other duties as assigned.” (You can learn a lot from that one!)