Brantley D. Email & Phone Number

Long Island City, Ny, Us

Atlanta, Georgia, Us

Atlanta, Georgia, Us

Research and establish permanent solutions for outstanding technical software issues. Writing and compiling scripts into executable files to increase automation when integrating new software.

Atlanta, Ga - Georgia, Us

As an LOS Admin, I Investigate and resolve application functionality related issues and provide support and troubleshooting of our Encompass LOS system. Furthermore, I Provide basic level training to new users on all company software and provide assistance and advice to business users in the effective use of applications and information technology. Also, manage and make changes to mortgage loan origination software, as necessary.- Key achievements, I revitalized our Onboarding Process; Project Management Request; Issue tracking; and Stabilized Departmental Access within our Loan Origination System, by developing an Internal database. This Database optimized our department by reduced time establishing New Hire accounts, ensuring security and data integrity with the delegation of access to our LOS system. Equally, the project management tracking refined commission of projects for department managers to introduce new product implementation, that propelled departments to close more loans efficiently; which drove growth to increased revenue performance for the Companies 3rd Quarter earnings.

Dania, Fl, Us

- Metlang is the largest provider of translation, transcription and interpretation services to the law enforcement community and government agencies nationwide.- Primary responsibilities include being the first point of contact for staff seeking technical assistance with enduser Technology issues, providing technical support for MS Windows, MS Office (Outlook, Word, Excel, Power Point, etc.), mobile platforms, etc. Additionally, received government clearance allowing access to classified information, along with administrative duties for operating and maintaining server equipment, computer equipment, programs, networks, etc., audio and video conversions, operating and maintaining communicationSystems, and assignment and control of computer network access.- Key achievements were re-organizing how data is input into our servers, in return this allows our office managers to access and distribute file information more efficiently. Furthermore, I created a systematic formula to input data for new case files received. This enabled work logs to be sent out and approved for cost estimates promptly, which cut the original process nearly by 50%.

Marietta, Ga, Us

- Served as the primary day-to-day company resource to provide analysis of list price and retail price changes, new product introductions and package and ingredient changes. Identified existing and prospective new clients that may be impacted by those changes.- Assumed responsibility for projects, offered strategic perspective, sound business judgment and a collaborative work style.

Undergraduate, Undergraduate

Education record