Bret Davis Email and Phone Number
I am very results-driven and always looking to understand every aspect of how processes operate and how they can be innovated. I’m resourceful, adaptable, and maintain a high standard in my work. I am very versatile with a skill set including but not limited to, compassionate customer service, beingdisciplined and independently sufficient, solid mechanical aptitude, highly technologically inclined, and a strong desire to learn.
Conduent
View- Website:
- conduent.com
- Employees:
- 26546
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Customer Service RepresentativeConduent Oct 2024 - Present▪ Handle inbound calls timely and professionally (~40 calls/day)▪ Proficient in managing Health Savings Accounts (HSA), Flexible Spending Accounts (HCFSA/LPFSA/DCFSA),and Reimbursement Accounts (HRA/DCRA)▪ Document all customer interactions, including call notes and casework▪ Follow up with members via email or phone regarding account updates▪ Maintain a happy and calm demeanor, effectively de-escalating tense situations▪ Stay updated on relevant regulations, laws, and policies to provide accurate guidance▪ Collaborate with team members via Microsoft Teams to ensure seamless customer service▪ Manually input claims and process reimbursements, educate members on general healthcare knowledge,and assist them with their benefits and options▪ Maintained 95% Quality Assurance score and 97% Customer Satisfaction score since starting -
Weed Abatement TechnicianSouthern Nevada Environmental, Inc. May 2024 - Jul 2024Las Vegas, Nevada, United States▪ Identifying and hand-pulling invasive species of weeds for the Gemini Solar Project▪ Working directly with biologists to maintain the preservation of the land and animals▪ Effectively use maps and/or GPS to navigate through the areas▪ Observe, monitor, and report sightings of endangered plants and animals▪ 12-hour shifts in the Mojave Desert through harsh terrain and environment
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Pool TechnicianCapital Pools Llc Feb 2024 - Apr 2024Las Vegas, Nevada, United States▪ Independently service 50 pools weekly on high end residential properties throughout Las Vegas and Henderson, NV▪ Maintain strong personal relationships with each client, ensuring satisfaction and safety▪ Document each residence, including chemical levels, damages, maintenance, and photos for the owner
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E-Commerce AssociateGoodwill Of Southern Nevada Mar 2023 - Oct 2023Las Vegas, Nevada, United States▪ Communicate to customers via email, phone, and in person regarding their orders and any questions▪ Work collectively with a team of 14 to develop marketing strategies and curate an optimal marketplace for consumers▪ Successively surpassed sales goal by more than 20% for two months for the department's first time▪ Photographed high-quality product images, using proper lighting and camera techniques▪ Providing accurate, detailed descriptions and measurements when listing items online▪ Contributed to operational efficiency by fulfilling an average of 150 daily orders for shipment and pickup -
Material HandlerKamco Supply Corp Of New England Aug 2021 - Aug 2022East Hartford, Connecticut, United States▪ Properly load boom trucks using propane and diesel forklifts▪ Communicate with project managers and contractors to inform them of delivery time and determine where the product will be put▪ Wear proper PPE and follow protocols when on job sites to ensure the safety of myself and others▪ Pull sheetrock and other building materials through windows, doors, and openings in the property, making sure not to damage anything in the process▪ Verify delivery of product with pictures and receipt▪ Occasionally drive 14' flatbed with material to sites around the CT, MA, and RI areas, while maintaining all DOT regulations -
Barista TrainerStarbucks Jul 2019 - Aug 2020Nashua, New Hampshire, United States▪ Trained and mentored new hires on company values, beverage preparation, and customer service standards▪ Ensured consistent high levels of product quality and customer satisfaction▪ Utilized effective coaching techniques to motivate and empower team members -
Package HandlerFedex Aug 2017 - Apr 2019Willington, Connecticut, United States▪ Load 24’ trailers with boxes of various weights and sizes at an average rate of 370 boxes per hour▪ Consistently met and surpassed load rate and cube utilization goals▪ Communicate with supervisors efficiently to determine flow rates for each trailer and optimize operational performance -
WaiterSimply Thai Restaurant Sep 2014 - Aug 2016Vernon, Connecticut, United States▪ Greeted and seated guests, took accurate food and beverage orders, and delivered meals promptly▪ Possess strong knowledge of Thai cuisine and culture▪ Maintained a clean and organized workspace▪ Keep a professional appearance at all times
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Hardlines SpecialistKmart Aug 2013 - Oct 2014Vernon, Connecticut, United States▪ Cross-selling and upselling of products to customers▪ Manage inventory on the floor as well as in the stockroom to maintain a stable flow of product
Bret Davis Education Details
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Rockville High SchoolHigh School Diploma -
Architectural Engineering
Frequently Asked Questions about Bret Davis
What company does Bret Davis work for?
Bret Davis works for Conduent
What is Bret Davis's role at the current company?
Bret Davis's current role is Customer Service Representative | Conduent/HealthEquity.
What schools did Bret Davis attend?
Bret Davis attended Rockville High School, University Of Hartford.
Who are Bret Davis's colleagues?
Bret Davis's colleagues are Shannu Rockz, Pradeep Bhandari, Travis Eichenlauf, Ginger Marcus, Jheane Pauline Marquiña, Martha Hayes, Hernan Cacciamano.
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