Davis Gray Email & Phone Number

400 E Rio Salado, Tempe, Arizona 85281

• Responsible for analyzing lines of coverage while evaluating carious exposures and communicating decisions to our customers
• Make timely contact with customers to discuss injuries sustained in attempt for reasonable settlement opportunities or request the proper documentation for evaluation of both general and special losses so that we can.
• Have consistently exceeded company metrics while positively influencing team members to buy into a culture of high performance
• Assisted management with work overflow, escalations, as well as their duties while out of office assisting the team as needed.
• Have lead team Huddles and assisted with presenting of processes to my fellow specialist.

400 E Rio Salado Pkwy, Tempe, Arizona 85281

• Coached associates on effective claim handling practices to ensure a positive claim experience for customers
• Developed claim associates in soft skills including empathy, communication, leadership, work ethic, team work, and adaptability
• Trained and assisted claim associates in coverage determination, liability making as well as claim handling process for all 50 states.
• Served on an integral member of the new employee onboarding team in classroom and virtual training to live on the floor support

400 E Rio Salado Pkwy, Tempe, Az 85281

• Make contact in a timely manner to investigate the circumstances of the loss diligently and appropriately
• Adapting as needed for each claim following jurisdiction of each loss to come to an accurate liability decision
• Resource in subject matter for other adjusters and management. Whether be jurisdictional references, claim handling processes or internal computer applications.

12575 E Via Linda, Scottsdale, Arizona 85259

• To educate and grow the sport of lacrosse
• To improve the team and instill life lessons

7353 N Via Paseo Del Sur, Scottsdale, Arizona 85258

• Lead store in sales helping achieve 5 years of continuous growth.
• Responsible for achieving daily and long-term sales goals.
• Very strong customer service skills and experienced in working with clients on multiple issues.
• Training incoming staff on customer service initiatives, product nuances, and sales systems.
• In charge of inventory management, stocking and overall appearance of retail store.

3901 E Stanford Dr, Paradise Valley, Arizona 85253

• Coach the game of lacrosse and share lessons in life which instill hard work and dedication