Imani D. Email & Phone Number

United States

• Stretto is a SaaS company that offers enterprise administrative services for bankruptcy attorneys.
• Led user research and design for their form prep and filing processes from end-to-end decreasing time spent on tasks, retaining users, and increasing usability scores.
• Built deep customer knowledge through user research (interviews, workshops, usability tests, A/B tests) and metrics.
• Developed designs using user flows, information architecture, wireframes, and prototypes.
• Collaborated with users, stakeholders, engineering, and the product team to develop and implement experiences that meet business and user needs.
• Conducted cognitive walkthroughs and heuristic evaluations to enhance the experience holistically.

Remote

• Spreetail is an e-commerce company that assists brands in managing their products.
• Led research and design initiatives for an e-commerce B2B dashboard and internal enterprise software.
• Utilized rapid prototyping and data visualization to create an intuitive dashboard widget and feature that decreased the number of vendor manager calls by 12%.
• Conveyed user research and design decisions through meetings, presentations, and reports.
• Led and participated in ideation sessions and workshops.
• Created journey maps, user flows, wireframes, and interactive prototypes to communicate design ideas.

• A B2B biomedical company that distributes laboratory mice for scientific research.
• Increased customer satisfaction by designing solutions for B2B commerce based on user research and validation.
• Designed a pricing panel feature, achieving an 82% user satisfaction rating.
• Created artifacts like user flows, jobs-to-be-done, user stories, journey maps, personas, ad wireframes.
• Developed low, mid, and high-fidelity interactive prototypes for user testing, stakeholder approval, and developer implementation.
• Implemented grid systems to create responsive designs for desktop, mobile, and tablet based on WCAG guidelines.

Remote

• Empathized with users to inform design solutions
• Created design layouts and prototypes for website features using InVision based on user insights
• Conducted and analyze user research and usability testing on new website features using Maze and Mural
• Worked collaboratively with UX Designers, Product Managers, and other stakeholders in an agile environment

Designed, tested, and implemented an accessible design system for a residential administration app.

Reno, Nevada Area

Las Vegas, Nevada Area

Master'S Degree, Ux Design

Classes completed: Foundations of UX Research • Empathized and understood users by using empathy maps, affinity maps, and user interviews.

Bachelor Of Science - Bs, Computer Engineering