Katherine Davis Mickelberry Email & Phone Number

Dulles, Virginia, United States

Oversee daily operations of four school-based afterschool programs; Assisted in the development of new documentation for tracking medications to simplify the intake process for site-based staff; Created staff training program for new attendance tracking software; Worked with a team to create new onboarding procedures for employees in state licensed programs to promote more consistency across the department; Consistently provide exceptional customer service through open communication with partner organizations and parents to resolve complaints or service issues; Led a three-person team in coordinating a two-day training for 225 part-time staff; Ensure programs operate within planned budgets and ensure compliance with contracted vendor purchases; Lead and supervise site staff, including recruiting, training, assessing, and coaching on best practices; Opened two site-based programs during COVID-19 closures, ensuring safe childcare options were available for those in need; Maintained certification tracking reports for part-time staff to ensure compliance with state licensing requirements

Utilized focus groups and community input to create and implement an adult basketball league with 60 participants; Identified needs and feasibility of current and future programs; Provided effective customer service, reconciled program and patron complaints; Managed instructor and referee contracts and payments; Helped with event design and implementation for Goochland County; Assisted in planning and designing the first dog park in Goochland County; Prepared and administered individual program budgets; monitored expenditures, revenue, and payroll; Supervised planning, promotion, staffing, implementation, and evaluation of a variety of recreation, sports, leisure-time, and community events; Created and shared monthly Employee Wellness Newsletter to county staff

Bloomington/Normal, Illinois Area

Oversaw the daily operations of five school-based after school sports programs focused on leadership and empowerment of girls in grades 3-5; Designed and implemented recruitment strategies to increase number of participants; Recruited, supervised, and trained volunteer coaches in best practices and activities relating to programming; Ensured facility space was reserved for programming; Opened a new school-based program to provide opportunities for 30 additional participants; Worked with partner organizations to build rapport and foundations for securing funding

Master Of Science (M.S.), Recreation Administration

Bachelor Of Science - Bs, Parks, Recreation And Leisure Studies

Bachelor Of Science (B.S.), Sport And Recreation Management